New Britain
Ask about New Britain
Ask in your own words. We look up programs and offices for New Britain and tell you where to go next.
Local offices in New Britain
We found these on official websites. Call before you go, since hours and places can change.
State office
New Britain DSS Resource Center
30 Christian Lane, New Britain, CT 06051
Help here
- State benefit assistanceVisit the resource center for in-person help with state benefit programs.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
Housing help · Regional office
Housing Authority of the City of New Britain
16 Armistice Street, New Britain, CT 06053
Help here
- Public housing applicationsCheck the housing authority website for public housing applications and waitlist information.Apply online
Last checked October 8, 2026 · Found on nbhact.org
Utilities · City office
Water Billing and Collections
27 West Main Street, Room 104, New Britain, CT 06051
Help here
- Water and sewer bill questions and payment arrangementsAsk about a water or sewer bill, make a payment arrangement, or pay a bill in person.
Last checked October 8, 2026 · Found on newbritainct.gov
Human services · City office
Community Services
27 West Main Street, New Britain, CT 06051
Help here
- Resident referrals and guidanceGet referrals, counseling, and guidance on community and family needs.
- Homeless prevention and housing helpContact the city housing coordinator for help with housing and homelessness concerns.
Last checked October 8, 2026 · Found on newbritainct.gov
Older adults · City office
New Britain Senior Center
55 Pearl Street, New Britain, CT 06051
Help here
- Senior programs and supportOlder residents can find activities, wellness programs, meal services, and help with benefit programs.
- Dial-A-RideResidents age 60 and older can arrange rides to medical visits, shopping, and other places in New Britain.
Last checked October 8, 2026 · Found on newbritainct.gov
Jobs and training · Regional office
New Britain American Job Center
260 Lafayette Street, New Britain, CT 06053
Help here
- Job search and career servicesGet help finding work, building job skills, and learning about training options.
- Unemployment assistance accessThe center can help job seekers access unemployment assistance resources.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
Library · Regional office
New Britain Public Library
20 High Street, New Britain, CT 06051
Help here
- Library services and programsBorrow books and use public computers, learning programs, and other library services.
Last checked October 8, 2026 · Found on newbritainlibrary.org
Local office · City office
City Hall Main
27 West Main Street, New Britain, CT 06051
Help here
- City information and referralsCall City Hall for general city information or help finding the right department.
Last checked October 8, 2026 · Found on newbritainct.gov
Parks and recreation · City office
Parks and Recreation
27 West Main Street, New Britain, CT 06051
Help here
- Recreation programsFind city recreation programs, events, and activities, and register online.Apply online
Last checked October 8, 2026 · Found on newbritainct.gov
Checked on October 8, 2026
Nonprofits that serve New Britain
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Connecticut Foodshare
2 Research Parkway, Wallingford, CT 06492
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Statewide Legal Services of Connecticut, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
ACCESS Agency, Inc.
Serves some towns in these areas
1315 Main Street, Willimantic, CT 06226
Listed on portal.ct.gov, checked on October 9, 2026
Nonprofit
Community Renewal Team of Greater Hartford, Inc. (CRT)
Serves some towns in these areas
395 Wethersfield Avenue, Hartford, CT 06114
Listed on portal.ct.gov, checked on October 9, 2026
Nonprofit
Human Resources Agency of New Britain, Inc. (HRANB)
Serves some towns in these areas
336 Arch Street, New Britain, CT 06051
Listed on portal.ct.gov, checked on October 9, 2026
Nonprofit
New Opportunities, Inc. (NOI)
Serves some towns in these areas
22 Church Street, Meriden, CT 06450
Listed on portal.ct.gov, checked on October 9, 2026
Offices for all of Capitol Planning Region
New Britain is in Capitol Planning Region. These county and state offices serve people there too.
Public health · City office
City of Hartford WIC, Burgdorf Health Center
131 Coventry Street, Hartford, CT 06112
Help here
- Women, Infants, and Children nutrition supportWIC helps eligible pregnant people, new parents, infants, and children get healthy food and nutrition support.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
Public health · City office
East Hartford Health Department WIC
East Hartford Community Cultural Center, 50 Chapman Place, East Hartford, CT 06108
Help here
- Women, Infants, and Children nutrition supportWIC helps eligible pregnant people, new parents, infants, and children get healthy food and nutrition support.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
State office
Connecticut Department of Social Services, Greater Hartford Field Office
20 Meadow Road, Windsor, CT 06095
Help here
- State and federal benefitsVisit or contact DSS for help with benefits such as food, medical, and cash assistance.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
State office
Connecticut Department of Social Services, Manchester Field Office
699 East Middle Turnpike, Manchester, CT 06040
Help here
- State and federal benefitsVisit or contact DSS for help with benefits such as food, medical, and cash assistance.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
State office
Connecticut Department of Social Services, New Britain Field Office
30 Christian Lane, New Britain, CT 06051
Help here
- State and federal benefitsVisit or contact DSS for help with benefits such as food, medical, and cash assistance.Apply online
Last checked October 8, 2026 · Found on portal.ct.gov
Courts and legal help · State office
Hartford Law Library
95 Washington Street, Hartford, CT 06106
Help here
- Legal information and law libraryUse the law library to find legal information and get help using its legal research resources.
Last checked October 8, 2026 · Found on jud.ct.gov
Connecticut programs by kind of help
These are run by Connecticut and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Connecticut
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988