Neptune Beach

Local offices in Neptune Beach

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Finance / Utilities

  116 First Street, Neptune Beach, FL 32266

  Help here

  • Utility billing and paymentPay a city utility bill or ask about water, sewer, garbage, recycling, and stormwater service.Apply onlineRead more
  • Neptune in Need utility bill assistanceAsk the city about its Neptune in Need program for utility bill assistance.Read more
  Call 904-270-2400DirectionsWebsite

  Last checked October 9, 2026 · Found on nbfl.gov

• Local office · Regional office

  Florida 211

  Help here

  • Help finding local servicesCall 211 any time to get connected with local help for needs like food, housing, utilities, health care, and jobs.
  Call 211Website

  Last checked October 9, 2026 · Found on fl211.org

• Older adults · City office

  Neptune Beach Senior Activity Center

  2004 Forest Avenue, Neptune Beach, FL 32266

  Help here

  • Senior activitiesAdults age 55 and older can join social, cultural, and physical activities at the center.
  Call 904-749-0068DirectionsWebsite

  Last checked October 9, 2026 · Found on nbfl.gov

• Library · Regional office

  Beaches Branch Library

  600 3rd Street, Neptune Beach, FL 32266

  Help here

  • Library servicesVisit the branch to borrow books and other materials or use library services and programs.
  Call 904-255-2665DirectionsWebsite

  Last checked October 9, 2026 · Found on jaxpubliclibrary.org

• Local office · City office

  Neptune Beach City Hall

  116 First Street, Neptune Beach, FL 32266

  Help here

  • City services and informationContact City Hall for help finding the right city department or service.
  Call 904-270-2400DirectionsWebsite

  Last checked October 9, 2026 · Found on nbfl.gov

City of Neptune Beach website

Checked on October 9, 2026

Food near you

Food pantries and free meals, closest to the center of Neptune Beach first. Hours change, so call first when you can.

• Food pantry

  Starke Church of God By Faith

  49 miles from the center of Neptune Beach

  730 Old Lawtey RD, Starke, FL 32091

  Hours

  • Thu9 AM to 11:30 AM (1st and 3rd of the month)
  Call 904-964-9396Directions

  Listed on gis.fdacs.gov, checked on October 9, 2026

• Food pantry

  True Vine Ministry Inc.

  49 miles from the center of Neptune Beach

  422 Saint Clair ST, Starke, FL 32091

  Hours

  • Tue10 AM to 11:30 AM (2nd and 4th of the month)
  Call 904-964-9462Directions

  Listed on gis.fdacs.gov, checked on October 9, 2026

• Food pantry

  Hawthorne Area Resource Center

  65 miles from the center of Neptune Beach

  21923 Se 67th PL, Hawthorne, FL 32640

  Hours

  • Mon9:30 AM to 2 PM
  • Tue9:30 AM to 2 PM
  • Wed9:30 AM to 2 PM
  • Thu9:30 AM to 2 PM
  • Fri9:30 AM to 2 PM
  Call 352-450-5421Directions

  Listed on gis.fdacs.gov, checked on October 9, 2026

Nonprofits that serve Neptune Beach

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Duval County

Neptune Beach is in Duval County. These county and state offices serve people there too.

• Human services · County office

  City of Jacksonville Social Services Division

  1809 Art Museum Drive, Suite 100, Jacksonville, FL 32207

  Help here

  • Emergency financial assistanceEligible residents can ask about short term help with rent, mortgage, or utility costs.Read more
  • Mental health and substance use referralsThe division connects residents with mental health and substance use services.
  Call 904-255-3333DirectionsWebsite

  Last checked October 8, 2026 · Found on jacksonville.gov

• State office

  Florida Department of Health in Duval County WIC

  5917 105th St., Jacksonville, FL 32244

  Help here

  • WIC nutrition supportEligible families can apply for food benefits, nutrition education, and breastfeeding support through WIC.
  Call 904-253-1500DirectionsWebsite

  Last checked October 8, 2026 · Found on duval.floridahealth.gov

• Housing help · Regional office

  Jacksonville Housing Authority

  1300 N. Broad St., Jacksonville, FL 32202

  Help here

  • Public housing and rental assistanceResidents can get information about public housing and housing voucher programs.
  Call 904-630-3810DirectionsWebsite

  Last checked October 8, 2026 · Found on jaxha.org

• Public health · State office

  Florida Department of Health in Duval County

  921 N. Davis St., Jacksonville, FL 32209

  Help here

  • County health servicesThe health department provides public health information and services for Duval County residents.
  Call 904-253-1000DirectionsWebsite

  Last checked October 8, 2026 · Found on duval.floridahealth.gov

• Local office · Nonprofit

  United Way 211 of Northeast Florida

  Help here

  • Community resource referralsCall 211 for free help finding local health and human services and other community resources.
  Call 904-632-0600Website

  Last checked October 9, 2026 · Found on unitedwaynefl.org

• Courts and legal help · County office

  Duval County Law Library

  501 W. Adams St., Room 2291, Jacksonville, FL 32202

  Help here

  • Law library accessResidents can use the law library to find legal information and research resources.
  Call 904-255-1150DirectionsWebsite

  Last checked October 8, 2026 · Found on jud4.org

Everything in Duval County

Florida programs by kind of help

These are run by Florida and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026