Alton

Local offices in Alton

We found these on official websites. Call before you go, since hours and places can change.

• Housing authority · City office

  Housing Authority of the City of Alton

  2406 Crawford St., Alton, IL 62002

  Help here

  • Public housingContact the Housing Authority to ask about public housing and how to apply.
  Call 618-465-4269DirectionsWebsite

  Checked on October 8, 2026 · Found on altonhousing.com

• Utilities · City office

  City of Alton Comptroller’s Office

  101 E. Third St., Alton, IL 62002

  Help here

  • Utility billingContact the Comptroller’s Office with questions about a city utility bill or paperless billing.
  • Trash bill paymentsPay or ask about a City of Alton trash bill.Read more
  Call 618-463-3550DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofaltonil.gov

• Local office · Regional office

  United Way 211 of Greater St. Louis

  Help here

  • Community help and referralsCall 211 to find local help with needs such as housing, food, utilities, and health care.
  Call 211Website

  Checked on October 8, 2026 · Found on helpingpeople.org

• Local office · City office

  Alton City Hall

  101 E. Third St., Alton, IL 62002

  Help here

  • City services and informationContact City Hall for help reaching city departments or asking about city services.
  Call 618-463-3500DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofaltonil.gov

• Older adults · Nonprofit

  Senior Services Plus

  2603 N. Rodgers Ave., Alton, IL 62002

  Help here

  • Senior center and aging servicesOlder adults can contact the center about meals, transportation, wellness programs, and other support.
  • Utility bill payment assistanceStaff can help older adults apply for utility bill payment assistance.
  Call 618-465-3302DirectionsWebsite

  Checked on October 8, 2026 · Found on seniorservicesplus.org

• Library · Regional office

  Hayner Public Library District

  326 Belle St., Alton, IL 62002

  Help here

  • Library servicesVisit the library to borrow books and use its programs and resources.Read more
  Call 618-462-0677DirectionsWebsite

  Checked on October 8, 2026 · Found on haynerlibrary.org

City of Alton website

Checked on October 8, 2026

Nonprofits that serve Alton

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Madison County

Alton is in Madison County. These county and state offices serve people there too.

• Local office · Regional office

  211 Southwestern Illinois

  Help here

  • Local help and referralsCall 211 for free, confidential referrals to local help with housing, utilities, food, health care, and other needs.
  Call 211Website

  Checked on October 9, 2026 · Found on 211illinois.org

• Courts and legal help · County office

  Madison County Law Library and Legal Self-Help Center

  155 North Main Street, Lower Level, Edwardsville, IL 62025

  Help here

  • Legal self-helpResidents can find court forms and legal information and ask general questions about court procedures.
  Call 618-296-4472DirectionsWebsite

  Checked on October 8, 2026 · Found on illinoiscourts.gov

• Older adults · Regional office

  AgeSmart Community Resources

  Help here

  • Aging services and referralsOlder adults and caregivers can get information and referrals to local services.
  Website

  Checked on October 8, 2026 · Found on agesmart.org

• State office · State office

  Bethalto/East Alton Driver Services Facility

  20 Terminal Drive, Suite 103, Bethalto, IL

  Help here

  • Driver and state ID servicesResidents can apply for or renew a driver’s license or state ID at this facility.
  DirectionsWebsite

  Checked on October 8, 2026 · Found on ilsos.gov

Everything in Madison County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026