Aurora
Ask about Aurora
Ask in your own words. We look up programs and offices for Aurora and tell you where to go next.
Local offices in Aurora
We found these on official websites. Call before you go, since hours and places can change.
State office
Kane/Aurora Family Community Resource Center
361 W. Old Indian Trail, Aurora, IL 60506
Help here
- State benefits applicationsVisit the state office for help applying for cash, food, and medical benefits.Apply online
Last checked October 8, 2026 · Found on illinois.gov
Housing help · Regional office
Aurora Housing Authority
1449 Jericho Circle, Aurora, IL 60506
Help here
- Public housing and housing choice vouchersAsk about public housing and housing choice voucher programs for eligible residents.Apply online
Last checked October 8, 2026 · Found on auroraha.com
Utilities · City office
Water Billing
44 E. Downer Place, Aurora, IL 60505
Help here
- Water bill payments and senior discountPay a city water bill in person and find the senior discount application and financial assistance resources.
Last checked October 8, 2026 · Found on aurora.il.us
Local office · Nonprofit
211 Illinois
Help here
- Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
Last checked October 9, 2026 · Found on 211illinois.org
Local office · City office
Access Aurora Customer Service
3770 McCoy Drive, Aurora, IL 60504
Help here
- City service helpCall or visit to ask questions or get help with non-emergency city services.
Last checked October 8, 2026 · Found on aurora.il.us
Older adults · City office
Senior and Disability Services
44 E. Downer Place, Aurora, IL 60505
Help here
- Transportation for seniors and residents with disabilitiesThe city connects eligible older adults and residents with disabilities to free rides for essential trips.Read more
- Aging in Place Safety ProgramEligible older residents and residents with disabilities can request home safety equipment and join the program waitlist.Apply onlineRead more
Last checked October 8, 2026 · Found on aurora.il.us
State office
Aurora DMV+
970 N. Lake Street, Suite B, Aurora, IL 60506
Help here
- Driver and state identification servicesVisit by appointment for driver services and other services offered at this DMV+ location.
Last checked October 8, 2026 · Found on ilsos.gov
Library · Regional office
Aurora Public Library District
101 S. River Street, Aurora, IL 60506
Help here
- Library resources and programsUse library materials, computers, learning resources, and programs at district locations.Read more
Last checked October 8, 2026 · Found on aurorapubliclibrary.org
Parks and recreation · City office
Parks
Help here
- City parks and recreation amenitiesFind city parks and learn about their recreation amenities and facilities.
Last checked October 8, 2026 · Found on aurora.il.us
City of Aurora, Illinois website
Checked on October 8, 2026
Nonprofits that serve Aurora
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Northern Illinois Food Bank
273 Dearborn Court, Geneva, IL 60134
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Prairie State Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Two Rivers Head Start Agency
1661 Landmark Road, Aurora, IL 60506
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Kane County
Aurora is in Kane County. These county and state offices serve people there too.
State office
Illinois Department of Human Services Family Community Resource Center, Aurora
361 W. Old Indian Trail, Aurora, IL 60506
Help here
- Public benefitsApply for or get help with state food, cash, and medical benefits.Apply online
Last checked October 8, 2026 · Found on dhs.state.il.us
State office
Illinois Department of Human Services Family Community Resource Center, Elgin
700 S. State Street, Elgin, IL 60123
Help here
- Public benefitsApply for or get help with state food, cash, and medical benefits.Apply online
Last checked October 8, 2026 · Found on dhs.state.il.us
Local office · Regional office
Kane County 211
Help here
- Community resource referralsCall any time to find local help with food, housing, health care, and other needs.
Last checked October 8, 2026 · Found on 211illinois.org
Community action · Nonprofit
Community Contacts, Inc.
100 S. Hawthorne Street, Elgin, IL 60123
Help here
- Utility bill assistanceEligible households can apply for help paying utility bills and for home weatherization.Read more
Last checked October 8, 2026 · Found on cci-hci.org
Public health · County office
Kane County Health Department
1240 N. Highland Avenue, Aurora, IL 60506
Help here
Last checked October 8, 2026 · Found on kanehealth.com
Courts and legal help · County office
Kane County Law Library & Self Help Legal Center
37W777 IL Route 38, 2nd Floor, St. Charles, IL 60175
Help here
- Legal research and self-help resourcesUse free legal information, forms, computers, and help finding court resources.
Last checked October 8, 2026 · Found on kclawlibrary.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988