Madison

Local offices in Madison

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  Madison City Hall

  615 Madison Avenue, Madison, IL 62060

  Help here

  • City services and utility billsAsk about city services and water, sewer, or waste collection, or pay city bills online.Apply onlineRead more
  Call 618-876-6268DirectionsWebsite

  Last checked October 9, 2026 · Found on cityofmadisonil.com

• Local office · Nonprofit

  211 Illinois

  Help here

  • Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Library · City office

  Madison Public Library

  1700 5th Street, Madison, IL 62060

  Help here

  • Library servicesVisit the library to read, borrow materials, or use its other library services.
  Call 618-876-8448DirectionsWebsite

  Last checked October 9, 2026 · Found on cityofmadisonil.com

• Parks and recreation · City office

  Madison Parks & Recreation

  Help here

  • Park and facility reservationsCall City Hall to reserve available city recreation facilities.
  Call 618-876-6268Website

  Last checked October 9, 2026 · Found on cityofmadisonil.com

City of Madison, Illinois website

Checked on October 9, 2026

Nonprofits that serve Madison

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Madison County

Madison is in Madison County. These county and state offices serve people there too.

• Local office · Regional office

  211 Southwestern Illinois

  Help here

  • Local help and referralsCall 211 for free, confidential referrals to local help with housing, utilities, food, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Courts and legal help · County office

  Madison County Law Library and Legal Self-Help Center

  155 North Main Street, Lower Level, Edwardsville, IL 62025

  Help here

  • Legal self-helpResidents can find court forms and legal information and ask general questions about court procedures.
  Call 618-296-4472DirectionsWebsite

  Last checked October 8, 2026 · Found on illinoiscourts.gov

• Older adults · Regional office

  AgeSmart Community Resources

  Help here

  • Aging services and referralsOlder adults and caregivers can get information and referrals to local services.
  Website

  Last checked October 8, 2026 · Found on agesmart.org

• State office

  Bethalto/East Alton Driver Services Facility

  20 Terminal Drive, Suite 103, Bethalto, IL

  Help here

  • Driver and state ID servicesResidents can apply for or renew a driver’s license or state ID at this facility.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on ilsos.gov

Everything in Madison County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026