Naperville

Local offices in Naperville

We found these on official websites. Call before you go, since hours and places can change.

• Human services · City office

  Naperville Social Services

  Help here

  • Social services informationCall the city for help finding social services and support.
  Call 630-420-6174Website

  Checked on October 8, 2026 · Found on naperville.il.us

• Utilities · City office

  Naperville Utility Billing

  Help here

  • Utility bills and payment plansContact the city about utility bills, payments, and payment plans.Read more
  • Utility bill assistanceEligible city utility customers can ask Loaves & Fishes to apply for help paying a city utility bill.Apply online
  Call 630-420-6059Website

  Checked on October 8, 2026 · Found on naperville.il.us

• Local office · City office

  Naperville Customer Care Center

  400 S. Eagle Street, Naperville, IL 60540

  Help here

  • City service questions and requestsContact the city to ask questions or get help with city services.
  Call 630-420-6060DirectionsWebsite

  Checked on October 8, 2026 · Found on naperville.il.us

• State office · State office

  Illinois Secretary of State Driver Services Facility, Naperville

  1771 W. Diehl Road, Unit 110, Naperville, IL 60563

  Help here

  • Driver and state ID servicesMake an appointment for a driver’s license, state ID, REAL ID, or driving test.Apply online
  Call 800-252-8980DirectionsWebsite

  Checked on October 8, 2026 · Found on ilsos.gov

• Library · Regional office

  Naperville Public Library

  200 W. Jefferson Ave., Naperville, IL 60540

  Help here

  • Library services and programsVisit the library to borrow books and other materials, use library resources, or find programs.
  Call 630-961-4100DirectionsWebsite

  Checked on October 8, 2026 · Found on naperville-lib.org

• Parks and recreation · Regional office

  Naperville Park District

  320 W. Jackson Ave., Naperville, IL 60540

  Help here

  • Parks and recreation programsContact the Park District to find and register for recreation programs and events.Apply onlineRead more
  Call 630-848-5000DirectionsWebsite

  Checked on October 8, 2026 · Found on napervilleparks.org

City of Naperville website

Checked on October 8, 2026

Nonprofits that serve Naperville

Each one serves this area. Call before you go, since services and hours change.

Offices for all of DuPage County

Naperville is in DuPage County. These county and state offices serve people there too.

• Community action · County office

  DuPage County Department of Community Services

  421 N County Farm Road, Wheaton, IL 60187

  Help here

  • Community services and assistanceGet help finding food, housing, utility assistance, and services for older adults.
  • Low Income Home Energy Assistance ProgramEligible households can apply for help paying gas and electric bills.
  Call 630-407-6500DirectionsWebsite

  Checked on October 8, 2026 · Found on dupagecounty.gov

• Public health · County office

  DuPage County Health Department WIC

  111 N County Farm Road, Wheaton, IL 60187

  Help here

  • Women, Infants, and Children (WIC)Eligible pregnant or postpartum women, infants, and young children can get food benefits and nutrition support.
  Call 630-682-7400DirectionsWebsite

  Checked on October 8, 2026 · Found on dupagehealth.org

• Housing authority · Regional office

  DuPage Housing Authority

  711 E Roosevelt Road, Wheaton, IL 60187

  Help here

  • Housing Choice Voucher ProgramEligible residents can apply for rental assistance when the program waitlist is open.
  Call 630-690-3555DirectionsWebsite

  Checked on October 8, 2026 · Found on dupagehousing.org

• Public health · County office

  DuPage County Health Department

  111 N County Farm Road, Wheaton, IL 60187

  Help here

  • Public health and clinic servicesGet health services such as immunizations, dental care, and testing for sexually transmitted infections.
  • Behavioral health servicesGet information about mental health and substance use services for adults and children.
  Call 630-682-7400DirectionsWebsite

  Checked on October 8, 2026 · Found on dupagehealth.org

• Courts and legal help · County office

  DuPage County Law Library

  505 N County Farm Road, Wheaton, IL 60187

  Help here

  • Legal information and researchUse legal reference materials and research tools for court and legal questions.
  Call 630-407-8795DirectionsWebsite

  Checked on October 8, 2026 · Found on dupagecircuitclerk.gov

• Older adults · Regional office

  AgeGuide

  1910 S Highland Avenue, Suite 100, Lombard, IL 60148

  Help here

  • Aging and caregiver informationOlder adults, people with disabilities, and caregivers can get help finding local services and support.
  Call 630-293-7488DirectionsWebsite

  Checked on October 8, 2026 · Found on ageguide.org

Everything in DuPage County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026