Black Hawk County

Local offices in Black Hawk County

We found these on official websites. Call before you go, since hours and places can change.

• Human services · State office

  Black Hawk County HHS

  1407 Independence Ave., Waterloo, IA 50704

  Help here

  • Iowa benefits assistanceVisit or contact this office for help with state assistance programs.
  Call 319-291-2441DirectionsWebsite

  Last checked October 8, 2026 · Found on hhs.iowa.gov

• Child support · State office

  Waterloo Child Support Services

  3254 Kimball Ave., Waterloo, IA 50702

  Help here

  • Child support servicesThis office helps families with child support services for cases in the counties it serves.
  Call 319-291-2646DirectionsWebsite

  Last checked October 8, 2026 · Found on hhs.iowa.gov

• Community action · Nonprofit

  Hawkeye Area Community Action Program

  Help here

  • Community action assistanceThe agency helps residents find community support and assistance programs.
  Website

  Last checked October 8, 2026 · Found on hacap.org

• Public health · County office

  Black Hawk County Health Department

  1407 Independence Ave., 5th Floor, Waterloo, IA 50703

  Help here

  • Public health servicesThe department provides programs that protect health and help prevent disease.
  • WICWIC offers nutrition support for eligible pregnant people, new parents, infants, and children.Read more
  Call 319-291-2413DirectionsWebsite

  Last checked October 8, 2026 · Found on bhcpublichealth.org

• Mental health and recovery · Regional office

  County Social Services

  1407 Independence Avenue, 4th Floor, Waterloo, IA 50703

  Help here

  • Mental health and disability servicesThe regional office helps residents find mental health and disability services.
  Call 319-291-2624DirectionsWebsite

  Last checked October 8, 2026 · Found on countysocialservices.org

• Local office · Regional office

  211 Iowa

  Help here

  • Information and referralsCall 211 to find local help with food, housing, utility bills, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211iowa.org

• Courts and legal help · State office

  Black Hawk County Clerk of Court

  316 E. 5th Street, Waterloo, IA 50703

  Help here

  • Court and self-help informationThe court page provides county court contacts and links to information for people handling court matters.
  Call 319-833-3331DirectionsWebsite

  Last checked October 8, 2026 · Found on iowacourts.gov

• Older adults · Regional office

  Northeast Iowa Area Agency on Aging

  Help here

  • Aging and disability supportThe agency connects older adults and people with disabilities to support and local services.
  Call 800-779-8707Website

  Last checked October 8, 2026 · Found on nei3a.org

• Veterans · County office

  Black Hawk County Veterans Affairs

  1210 Idaho Street, Waterloo, IA 50703

  Help here

  • Veterans benefits assistanceStaff help veterans and their families learn about benefits and complete applications.
  • Emergency relief for veteransEligible veterans may apply for help with urgent needs such as food, shelter, transportation, and utilities.
  Call 319-291-2512DirectionsWebsite

  Last checked October 8, 2026 · Found on blackhawkcounty.iowa.gov

• Emergency help · County office

  Black Hawk County Emergency Management Agency

  1925 Newell Street, Waterloo, IA 50707

  Help here

  • Emergency preparedness and alertsResidents can find disaster information and sign up for local emergency alerts.
  Call 319-291-4373DirectionsWebsite

  Last checked October 8, 2026 · Found on bhciaema.com

• Jobs and training · State office

  IowaWORKS Waterloo

  Help here

  • Job search and career helpIowaWORKS provides job search, career, training, and unemployment assistance in person and online.
  Website

  Last checked October 8, 2026 · Found on workforce.iowa.gov

• State office

  Waterloo Driver's License Service Center

  2060 Sovia Dr., Suite 116, Waterloo, IA 50702

  Help here

  • Driver licenses and identificationResidents can apply for or renew Iowa driver licenses, permits, and ID cards at this service center.Read more
  Call 515-244-8725DirectionsWebsite

  Last checked October 8, 2026 · Found on iowadot.gov

• Library · City office

  Cedar Falls Public Library

  524 Main Street, Cedar Falls, IA 50613

  Help here

  • Library cards and learning resourcesResidents can get a library card to borrow books and use learning resources and programs.Read more
  Call 319-273-8643DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfallslibrary.org

Black Hawk County, Iowa website

Checked on October 8, 2026

Nonprofits that serve Black Hawk County

Each one serves this area. Call before you go, since services and hours change.

Cities and towns in Black Hawk County

• Cedar Falls
• Dunkerton
• Elk Run Heights
• Evansdale
• Gilbertville
• Hudson
• La Porte City
• Raymond
• Waterloo

Iowa programs by kind of help

These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026