Crystal Lake

Local offices in Crystal Lake

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  Crystal Lake City Hall

  225 State St. S., Crystal Lake, IA 50432

  Help here

  • City services and utility billingContact the city clerk about city services and utility bills.
  Call 641-565-3577DirectionsWebsite

  Last checked October 9, 2026 · Found on elections.hancockcountyia.gov

• Library · City office

  Crystal Lake Public Library

  225 State Ave S, Crystal Lake, IA 50432

  Help here

  • Library servicesVisit the library to use its collection and library services.
  Call 641-565-3325DirectionsWebsite

  Last checked October 9, 2026 · Found on www1.youseemore.com

Checked on October 9, 2026

Nonprofits that serve Crystal Lake

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Hancock County

Crystal Lake is in Hancock County. These county and state offices serve people there too.

• Human services · County office

  Hancock County General Assistance

  545 State St., Garner, IA 50438

  Help here

  • General assistanceAsk the county about help with basic needs.
  Call 641-923-3676DirectionsWebsite

  Last checked October 8, 2026 · Found on hancockcountyia.gov

• State office

  Hancock County Health and Human Services

  545 State St., Garner, IA 50438

  Help here

  • Health and human servicesAsk about state benefits and services for Hancock County residents; appointments are served by the Cerro Gordo County office.
  Call 641-424-8641DirectionsWebsite

  Last checked October 8, 2026 · Found on hhs.iowa.gov

• Local office · Regional office

  211 Iowa

  Help here

  • Community resource referralsResidents can contact 211 to find local food, housing, utility, health, and other support services.Apply online
  Call 800-244-7431Website

  Last checked October 9, 2026 · Found on 211iowa.org

• Public health · County office

  Hancock County Environmental Health

  545 State St., Garner, IA 50438

  Help here

  • Environmental healthContact the county about environmental health services.
  Call 641-924-2151DirectionsWebsite

  Last checked October 8, 2026 · Found on hancockcountyia.gov

• Mental health and recovery · Regional office

  Collaborative Individual and Community Supports

  236 State St., Garner, IA 50438

  Help here

  • Behavioral health and disability supportsContact CICS to learn about behavioral health and disability supports in Hancock County.Read more
  Call 515-513-6870DirectionsWebsite

  Last checked October 8, 2026 · Found on cicsmhds.org

• Older adults · Regional office

  Elderbridge Area Agency on Aging

  1190 Briarstone Dr., Suite 3, Mason City, IA 50401

  Help here

  • Aging services and supportElderbridge connects older adults and caregivers in Cerro Gordo County with local support and services.
  Call 800-243-0678DirectionsWebsite

  Last checked October 8, 2026 · Found on hhs.iowa.gov

Everything in Hancock County

Iowa programs by kind of help

These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026