New Castle
Ask about New Castle
Ask in your own words. We look up programs and offices for New Castle and tell you where to go next.
Local offices in New Castle
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Kentucky Department for Community Based Services, Family Support Office
137 College St, New Castle, KY 40050
Help here
- Food and medical benefitsVisit or call the office for help with food, medical and other public benefits.
Checked on October 9, 2026 · Found on prd.webapps.chfs.ky.gov
Utilities · City office
New Castle Public Works
37 East Cross Main St, New Castle, KY 40050
Help here
- Water and wastewater serviceContact Public Works about city water and sewer service and related charges.
Checked on October 9, 2026 · Found on newcastleky.com
Local office · City office
New Castle City Hall
31 East Cross Main St, New Castle, KY 40050
Help here
- City services and assistanceContact City Hall for help with city services and questions about local government.
Checked on October 9, 2026 · Found on newcastleky.com
City of New Castle, Kentucky website
Checked on October 9, 2026
Nonprofits that serve New Castle
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Dare to Care Food Bank
5803 Fern Valley Road, Louisville, KY 40228
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid Society
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Tri County Community Action Agency, Inc.
1015 Dispatchers Way, Lagrange, KY 40031-8733
Listed on apps.legislature.ky.gov, checked on October 9, 2026
Offices for all of Henry County
New Castle is in Henry County. These county and state offices serve people there too.
State office · State office
Kentucky Department for Community Based Services, Henry County Office
137 College Street, New Castle, KY 40050
Help here
- Food and medical benefitsResidents can apply for food benefits and ask about medical and other family support services.Apply onlineRead more
- Child and adult protectionThe office handles reports and services related to child and adult protection.Read more
Checked on October 8, 2026 · Found on prd.webapps.chfs.ky.gov
Local office · Nonprofit
Kentucky 211
Help here
- Help finding local servicesCall 211 to find local help with food, housing, bills, health care, and other needs.Read more
Checked on October 9, 2026 · Found on kentucky211.org
Public health · Regional office
North Central District Health Department, Henry County Local Health Center
125 N Property Road, New Castle, KY 40050
Help here
- Public health servicesResidents can contact the local health center about public health services in Henry County.
Checked on October 8, 2026 · Found on ncdhd.com
Older adults · Regional office
KIPDA Area Agency on Aging and Independent Living
11520 Commonwealth Drive, Louisville, KY 40299
Help here
- Aging and disability supportOlder adults and people with disabilities can get information, referrals, and help connecting with local support services.Read more
Checked on October 8, 2026 · Found on kipda.org
Emergency help · County office
Henry County Emergency Management Agency
Help here
- Emergency planning and responseThe office helps prepare for emergencies and coordinates local response and recovery.
Checked on October 8, 2026 · Found on henrycounty.ky.gov
Library · County office
Henry County Public Library
280 E Broadway, Eminence, KY 40019
Help here
- Library servicesResidents can use library materials, programs, and other public library services.
Checked on October 8, 2026 · Found on henrylibrary.org
Kentucky programs by kind of help
These are run by Kentucky and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Kentucky 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988