Amherst Town

Local offices in Amherst Town

We found these on official websites. Call before you go, since hours and places can change.

• Housing help · City office

  Amherst Housing Authority

  33 Kellogg Ave., Suite 81, Amherst, MA 01002

  Help here

  • Affordable housingThe authority provides housing programs for eligible households, older adults, and people with disabilities.Read more
  Call 413-256-0206DirectionsWebsite

  Last checked October 8, 2026 · Found on amhersthousingauthority.org

• Utilities · City office

  Public Works Department, Water Division

  586 South Pleasant Street, Amherst, MA 01002

  Help here

  • Water service questionsResidents can contact Public Works about the town water service.
  Call 413-259-3050DirectionsWebsite

  Last checked October 8, 2026 · Found on amherstma.gov

• Human services · City office

  Community Responders for Equity, Safety & Service (CRESS)

  70 Boltwood Walk, Amherst, MA 01002

  Help here

  • Help finding community resourcesCRESS connects residents with local services and resources.
  • Utility assistance referralsCRESS can help residents understand and access available utility assistance.
  Call 413-259-3370DirectionsWebsite

  Last checked October 8, 2026 · Found on amherstma.gov

• Older adults · City office

  Amherst Senior Services

  Bangs Community Center, 70 Boltwood Walk, Amherst, MA 01002

  Help here

  • Senior programs and supportOlder adults can get information, support, referrals, programs, and transportation help.Read more
  Call 413-259-3060DirectionsWebsite

  Last checked October 8, 2026 · Found on amherstma.gov

• Library · City office

  Jones Library and Branches

  101 University Drive, Amherst, MA 01002

  Help here

  • Library servicesResidents can borrow books, use library computers, and get research help at the Amherst public libraries.
  Call 413-259-3090DirectionsWebsite

  Last checked October 8, 2026 · Found on joneslibrary.org

• Parks and recreation · City office

  Amherst Recreation Department

  170 Chestnut Street, Suite 1, Amherst, MA 01002

  Help here

  • Recreation programsResidents can find and enroll in recreation programs, activities, and classes for adults and children.
  Call 413-259-3065DirectionsWebsite

  Last checked October 8, 2026 · Found on amherstma.gov

Town of Amherst official website website

Checked on October 8, 2026

Nonprofits that serve Amherst Town

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Hampshire County

Amherst Town is in Hampshire County. These county and state offices serve people there too.

• Public health · State office

  Franklin/Hampshire/North Quabbin WIC Program, Hadley clinic

  Hadley Crossing, 4 Bay Road, Building A, Suite 100, Hadley, MA 01035

  Help here

  • WIC nutrition and food benefitsWIC provides food benefits and nutrition support for eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
  Call 413-387-1244DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Courts and legal help · State office

  Hampshire County Superior Court

  15 Gothic Street, Northampton, MA 01061

  Help here

  • Court forms and case informationGet court forms and information about cases, hearings, and filing fees.
  Call 413-584-5810DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Older adults · Regional office

  Highland Valley Elder Services

  Help here

  • Aging and caregiver supportGet information about services for older adults and support for caregivers.Read more
  Call 413-586-2000Website

  Last checked October 8, 2026 · Found on highlandvalley.org

• Jobs and training · State office

  MassHire Franklin Hampshire Career Center

  Help here

  • Job search and career supportGet help finding a job, building skills, and planning your next career step.
  Website

  Last checked October 8, 2026 · Found on mass.gov

• Jobs and training · State office

  MassHire Franklin Hampshire Career Center, Northampton services

  Help here

  • Job search and career supportGet limited career center services in Northampton, including help with job searches and training.
  Website

  Last checked October 8, 2026 · Found on mass.gov

Everything in Hampshire County

Massachusetts programs by kind of help

These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026