Franklin County

Local offices in Franklin County

We found these on official websites. Call before you go, since hours and places can change.

• State office

  DTA Greenfield Transitional Assistance Office

  298 Federal Street, Greenfield, MA 01301

  Help here

  • SNAP and cash benefitsResidents can apply for SNAP food benefits and cash assistance or get help managing an existing case.Apply online
  Call 413-772-3400DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Housing help · Regional office

  Franklin County Regional Housing and Redevelopment Authority

  241 Millers Falls Road, Turners Falls, MA 01376

  Help here

  • Housing assistanceResidents can contact the authority for affordable housing and housing support services.
  Call 413-863-9781DirectionsWebsite

  Last checked October 8, 2026 · Found on fcrhra.org

• Public health · Regional office

  Franklin Regional Council of Governments Cooperative Public Health Service

  12 Olive Street, Suite 2, Greenfield, MA 01301

  Help here

  • Cooperative Public Health ServiceResidents in participating towns can get help with local public health services, including food safety, housing inspections, septic systems, and drinking water.
  Call 413-774-3167DirectionsWebsite

  Last checked October 8, 2026 · Found on frcog.org

• Courts and legal help · State office

  Franklin Law Library

  43 Hope Street, Greenfield, MA 01301

  Help here

  • Legal research helpThe public can get help with legal research and use law books and online legal databases for free.
  Call 413-775-7482DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Older adults · Regional office

  LifePath

  101 Munson Street, Suite 201, Greenfield, MA 01301

  Help here

  • Aging and disability supportOlder adults, people with disabilities, and caregivers can get help finding services that support living at home.
  Call 413-773-5555DirectionsWebsite

  Last checked October 8, 2026 · Found on lifepathma.org

• State office

  DCF Greenfield Area Office

  143 Munson Street, Unit 4, Greenfield, MA 01301

  Help here

  • Child and family servicesFamilies can contact this office for help with child and family services in the area.
  Call 413-775-5000DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Jobs and training · State office

  MassHire Franklin Hampshire Career Center

  101 Munson Street, Suite 210, Greenfield, MA 01301

  Help here

  • Job search and career servicesVisit for help finding work, building job skills, and connecting with training programs.
  Call 413-774-4361DirectionsWebsite

  Last checked October 9, 2026 · Found on mass.gov

• State office

  Greenfield RMV Service Center

  18 Miner Street, Greenfield, MA 01301

  Help here

  • Driver and vehicle servicesVisit for driver and vehicle transactions offered at this RMV service center.
  DirectionsWebsite

  Last checked October 9, 2026 · Found on mass.gov

Franklin Regional Council of Governments website

Checked on October 8, 2026

Nonprofits that serve Franklin County

Each one serves this area. Call before you go, since services and hours change.

Cities and towns in Franklin County

• Greenfield

Massachusetts programs by kind of help

These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026