Melrose

Local offices in Melrose

We found these on official websites. Call before you go, since hours and places can change.

• Housing help · City office

  Melrose Housing Authority

  910 Main Street, Melrose, MA 02176

  Help here

  • Public and subsidized housingApply for public housing, rental assistance, and other housing programs through the local housing authority.Apply online
  Call 781-665-1622DirectionsWebsite

  Last checked October 8, 2026 · Found on melroseha.com

• Utilities · City office

  Department of Public Works, Water Division

  562 Main St., Melrose, MA 02176

  Help here

  • Low-income water and sewer bill discountEligible owner-occupants can apply for a 20% discount on their quarterly water and sewer bill.Apply onlineRead more
  Call 781-665-0142DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Human services · City office

  Health & Human Services Department

  562 Main Street, City Hall, Ground Floor, Melrose, MA 02176

  Help here

  • Local health and human servicesContact the department for local public health information, programs, and referrals.
  Call 781-979-4130DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Older adults · City office

  Council on Aging

  235 W Foster St., Melrose, MA 02176

  Help here

  • Services and programs for older adultsThe Council connects older adults with local programs, resources, and services.
  Call 781-665-4304DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Older adults · City office

  Milano Senior Center

  201 W Foster Street, Melrose, MA 02176

  Help here

  • Senior center programsCall or visit for information about activities and services at the Milano Center.
  Call 781-662-6886DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Library · City office

  Melrose Public Library

  69 West Emerson Street, Melrose, MA 02176

  Help here

  • Library services and programsVisit or call the library for books, computers, and community programs.
  Call 781-665-2313DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Local office · City office

  City Hall and Mayor's Office

  562 Main Street, Melrose, MA 02176

  Help here

  • Help finding a city departmentCall the Mayor's Office and staff can connect you with the right city department.
  Call 781-979-4500DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Parks and recreation · City office

  Park Department

  100 Slayton Road, Melrose, MA 02176

  Help here

  • City parks and recreation facilitiesContact the department about city parks, fields, open spaces, and facility use.
  Call 781-979-4169DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

• Parks and recreation · City office

  Recreation Department

  562 Main St., City Hall, Melrose, MA 02176

  Help here

  • Recreation programs and eventsRegister for recreation programs and activities for residents of different ages and abilities.Apply online
  Call 781-979-4179DirectionsWebsite

  Last checked October 8, 2026 · Found on cityofmelrose.org

City of Melrose website

Checked on October 8, 2026

Nonprofits that serve Melrose

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Middlesex County

Melrose is in Middlesex County. These county and state offices serve people there too.

• State office

  DTA Framingham Transitional Assistance Office

  300 Howard Street, Framingham, MA 01702

  Help here

  • SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
  Call 508-661-6600DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• State office

  DTA Lowell Transitional Assistance Office

  131 Davidson Street, Lowell, MA 01852

  Help here

  • SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
  Call 978-446-2400DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• State office

  DTA Malden Transitional Assistance Office

  245 Commercial Street, Malden, MA 02148

  Help here

  • SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
  Call 781-388-7300DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  South Middlesex Opportunity Council

  7 Bishop Street, Framingham, MA 01720

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 508-620-2300DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  Community Teamwork

  155 Merrimack Street, Lowell, MA 01852

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 978-459-0551DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  Action for Boston Community Development

  178 Tremont Street, Boston, MA 02111

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 617-357-6202DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

Everything in Middlesex County

Massachusetts programs by kind of help

These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026