North Adams
Ask about North Adams
Ask in your own words. We look up programs and offices for North Adams and tell you where to go next.
Local offices in North Adams
We found these on official websites. Call before you go, since hours and places can change.
State office
Self-Service DTA Kiosk at Berkshire Bank Building
37 Main Street, #5, North Adams, MA 01247
Help here
- Department of Transitional Assistance self-service kioskUse the kiosk to access DTA Connect and apply for or manage state benefits.Apply online
Last checked October 9, 2026 · Found on mass.gov
Housing help · City office
North Adams Housing Authority
150 Ashland Street, North Adams, MA 01247
Help here
- Public housing and rental assistanceApply for public housing rental assistance and ask about the housing authority’s programs.Apply onlineRead more
Last checked October 9, 2026 · Found on northadamsha.com
Utilities · City office
Treasurer and Collector
10 Main Street, North Adams, MA 01247
Help here
- City bill paymentsPay city bills in person or use the online payment center.
Last checked October 9, 2026 · Found on northadams-ma.gov
Utilities · City office
Water and Sewer Department
59 Hodges Cross Road, North Adams, MA 01247
Help here
- Water and sewer serviceContact the department about city water and sewer service or water and sewer bills.
Last checked October 9, 2026 · Found on northadams-ma.gov
Local office · Regional office
Mass 211
Help here
- Community services referralCall 2-1-1 to find health and human services and local help in your community.Read more
Last checked October 9, 2026 · Found on mass211.org
Older adults · City office
Mary Spitzer Senior Center
116 Ashland Street, North Adams, MA 01247
Help here
- Senior center programs and servicesResidents age 55 and older can visit for meals, activities, transportation, and other services.
Last checked October 9, 2026 · Found on northadams-ma.gov
Jobs and training · Regional office
MassHire Berkshire Career Center North Adams Office Hours
85 Main Street, Suite 2, North Adams, MA 01247
Help here
- Job search and career helpGet help with job searches, career planning, online applications, and training information during North Adams office hours.
Last checked October 9, 2026 · Found on masshireberkshirecc.com
State office
North Adams RMV Service Center
33 Main Street, North Adams, MA 01247
Help here
- Driver license, permit, and ID servicesMake an appointment for eligible in-person license, permit, or ID transactions.Apply online
Last checked October 9, 2026 · Found on mass.gov
Library · City office
North Adams Public Library
74 Church Street, North Adams, MA 01247
Help here
- Library servicesVisit the library to use its collections and other public library services.
Last checked October 9, 2026 · Found on northadams-ma.gov
Local office · City office
North Adams City Hall
10 Main Street, North Adams, MA 01247
Help here
- City information and servicesContact City Hall to find the right city office or learn about city services.
Last checked October 9, 2026 · Found on northadams-ma.gov
Checked on October 9, 2026
Nonprofits that serve North Adams
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Western Massachusetts
25 Carew Street, Chicopee, MA 01020
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Community Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Berkshire Community Action Council, Inc. (BCAC)
1531 East St, Pittsfield, MA 01201-5314
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Berkshire County
North Adams is in Berkshire County. These county and state offices serve people there too.
State office
DTA Pittsfield Transitional Assistance Office
160 North Street, Suite 201, Pittsfield, MA 01201
Help here
- Cash and food assistanceVisit or contact DTA to apply for SNAP food benefits and cash assistance.Apply online
Last checked October 8, 2026 · Found on mass.gov
Local office · Nonprofit
Berkshire WIC Pittsfield Clinic
510 North Street, Suite 5, Pittsfield, MA 01201
Help here
- WIC nutrition and food benefitsWIC offers nutrition support, food benefits, breastfeeding help, and health care referrals to eligible pregnant people, new parents, infants, and children under five.Apply online
Last checked October 8, 2026 · Found on berkshirehealthsystems.org
Housing help · Regional office
UpSide413 (formerly Berkshire County Regional Housing Authority)
1 Fenn Street, 4th Floor, Pittsfield, MA 01201
Help here
- Housing counseling and homelessness helpGet help with housing counseling, preventing homelessness, housing searches, and tenant issues.
Last checked October 8, 2026 · Found on upside413.org
Courts and legal help · State office
Berkshire County Superior Court
76 East Street, Pittsfield, MA 01201
Help here
- Court forms and case informationGet court forms and information about filings, hearings, and case records.
Last checked October 8, 2026 · Found on mass.gov
Older adults · Regional office
Elder Services of Berkshire County
73 South Church Street, Pittsfield, MA 01201
Help here
- Aging and caregiver supportAsk about in-home support, meals, caregiver help, and information about services for older adults and people with disabilities.
Last checked October 8, 2026 · Found on esbci.org
Jobs and training · State office
MassHire Berkshire Career Center
160 North Street, 3rd Floor, Pittsfield, MA 01201
Help here
- Job search and trainingGet help finding a job, choosing training, and meeting unemployment reemployment requirements.
Last checked October 8, 2026 · Found on masshireberkshirecc.com
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988