Waterloo

Local offices in Waterloo

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Village of Waterloo Utilities

  509 S Front Street, Waterloo, NE 68069

  Help here

  • Water and sewer billsGet help with water and sewer bills, payment options, or starting utility service.Apply online
  Call 402-779-2292DirectionsWebsite

  Last checked October 9, 2026 · Found on waterloone.com

• Local office · City office

  Village of Waterloo Town Hall

  509 S Front St, Waterloo, NE 68069

  Help here

  • Village services and questionsContact the village office for help with village services or to ask a question.
  Call 402-779-2292DirectionsWebsite

  Last checked October 9, 2026 · Found on waterloone.com

• Library · City office

  Agnes Robinson Waterloo Public Library

  23704 Cedar Dr, Waterloo, NE 68069

  Help here

  • Library resources and programsVisit the library to use its resources and take part in learning and community programs.
  Call 402-779-2292DirectionsWebsite

  Last checked October 9, 2026 · Found on waterloone.com

Village of Waterloo, Nebraska website

Checked on October 9, 2026

Nonprofits that serve Waterloo

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Douglas County

Waterloo is in Douglas County. These county and state offices serve people there too.

• Human services · County office

  Douglas County General Assistance

  Help here

  • General assistanceAsk about help with essential needs during extreme hardship.
  Call 402-444-6215Website

  Last checked October 8, 2026 · Found on generalassist.douglascounty-ne.gov

• State office

  Nebraska DHHS Omaha Local Office

  1215 S 42nd St, Omaha, NE 68105

  Help here

  • Economic assistanceApply for or get help with Nebraska economic assistance benefits.Apply online
  Call 402-595-1258DirectionsWebsite

  Last checked October 8, 2026 · Found on dhhs.ne.gov

• Local office · Nonprofit

  Nebraska 211, United Way of the Midlands

  Help here

  • Community resource referralsCall or search online to find local help with basic needs, health care, jobs, and family support.
  Call 211Website

  Last checked October 8, 2026 · Found on unitedwaymidlands.org

• Public health · County office

  Douglas County Health Department

  1111 S 41st St, Omaha, NE 68105

  Help here

  • Public health servicesFind county public health services and community health information.
  • WICGet nutrition support for pregnant people and families with children under five.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on douglascounty-ne.gov

• Courts and legal help · County office

  Douglas County Law Library

  1819 Farnam St, Room H07, Omaha, NE 68183

  Help here

  • Legal research resourcesUse legal materials and get help finding information for court matters.
  Call 402-444-7174DirectionsWebsite

  Last checked October 8, 2026 · Found on nebraskajudicial.gov

• Older adults · Regional office

  Eastern Nebraska Office on Aging

  4780 S. 131st St., Omaha, NE 68137

  Help here

  • Aging services information and referralsCall for information about services for older adults, caregivers, and people with disabilities.Read more
  Call 402-444-6536DirectionsWebsite

  Last checked October 8, 2026 · Found on enoa.org

Everything in Douglas County

Nebraska programs by kind of help

These are run by Nebraska and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026