Auburn
Ask about Auburn
Ask in your own words. We look up programs and offices for Auburn and tell you where to go next.
Local offices in Auburn
We found these on official websites. Call before you go, since hours and places can change.
Housing help · Regional office
Auburn Housing Authority
7 Merriman Street, Auburn, NY 13021
Help here
- Housing choice vouchersApply for rental assistance through housing choice voucher programs serving eligible Cayuga County households.Apply onlineRead more
Last checked October 8, 2026 · Found on auburnha.org
Utilities · City office
Water Billing & Service
24 South Street, Auburn, NY 13021
Help here
- Water and sewer billsGet help with water and sewer bills and the water customer portal.
Last checked October 8, 2026 · Found on auburnny.gov
Utilities · City office
Public Works
358 Genesee Street, Auburn, NY 13021
Help here
- Water, sewer, streets, and parks maintenanceContact Public Works about city water, sewer, streets, drainage, or park maintenance.
Last checked October 8, 2026 · Found on auburnny.gov
Jobs and training · Regional office
Cayuga Works Career Center
248 Grant Avenue, Auburn, NY 13021
Help here
- Career center servicesVisit the career center for job search and employment services.
Last checked October 8, 2026 · Found on dol.ny.gov
State office
Auburn DMV
160 Genesee Street, Auburn, NY 13021
Help here
- Driver and vehicle servicesVisit this office for New York driver and vehicle services.
Last checked October 8, 2026 · Found on dmv.ny.gov
Library · Regional office
Seymour Public Library District
176 Genesee Street, Auburn, NY 13021
Help here
- Library servicesVisit the library for books, learning resources, and other library services.
Last checked October 8, 2026 · Found on seymourlibrary.org
Local office · City office
Memorial City Hall
24 South Street, Auburn, NY 13021
Help here
- City information and contactsContact City Hall for help finding the right city office.
Last checked October 8, 2026 · Found on auburnny.gov
Parks and recreation · City office
Parks & Recreation Department
Help here
- Recreation programsFind city recreation programs and activities.
Last checked October 8, 2026 · Found on auburnny.gov
City of Auburn, New York website
Checked on October 8, 2026
Nonprofits that serve Auburn
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Central New York
7066 Interstate Island Road, Syracuse, NY 13209
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid Society of Mid-New York, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Cayuga/Seneca Community Action Agency, Inc.
89 York Street, Suite 1, Auburn, NY 13021-2699
Listed on dos.ny.gov, checked on October 9, 2026
Offices for all of Cayuga County
Auburn is in Cayuga County. These county and state offices serve people there too.
Human services · County office
Cayuga County Department of Social Services
63 Genesee Street, Auburn, NY 13021
Help here
- Benefits and family servicesGet help applying for SNAP, Medicaid, temporary assistance, HEAP, child care assistance, and child support services.Apply online
Last checked October 8, 2026 · Found on cayugacounty.gov
Public health · County office
Cayuga County Health Department
8 Dill Street, Auburn, NY 13021
Help here
- Public health servicesGet public health information and services for residents and families.
- WICWIC offers food and nutrition support to eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
Last checked October 8, 2026 · Found on cayugacounty.gov
Mental health and recovery · County office
Cayuga County Community Mental Health Center
146 North Street, Auburn, NY 13021
Help here
- Mental health careWalk in to ask about mental health care and treatment for Cayuga County residents.
Last checked October 8, 2026 · Found on cayugacounty.gov
Courts and legal help · State office
New York State Supreme Court Law Library, Cayuga County
Cayuga County Courthouse, 152 Genesee Street, Auburn, NY 13021
Help here
- Public access law libraryUse the law library to find legal information and research materials.
Last checked October 8, 2026 · Found on nycourts.gov
Older adults · Regional office
Cayuga County Office for the Aging
149 Genesee Street, Auburn, NY 13021
Help here
- Aging and caregiver supportGet information about Medicare, long-term care, in-home help, meals, and caregiver support.
Last checked October 8, 2026 · Found on cayugacounty.gov
Veterans · County office
Cayuga County Veterans’ Service Agency
95 Genesee Street, 3rd Floor, Auburn, NY 13021
Help here
- Veterans benefits assistanceGet help with veterans benefits claims, counseling, and connections to services for veterans and their families.
Last checked October 8, 2026 · Found on cayugacounty.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 New York
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988