Lockport

Local offices in Lockport

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  City of Lockport Water Department

  One Locks Plaza, Lockport, NY 14094

  Help here

  • Water and sewer billing and account helpContact the Water Department for help with city water service, water and sewer bills, and related account questions.
  Call 716-439-6678DirectionsWebsite

  Last checked October 9, 2026 · Found on lockportny.gov

• Local office · Regional office

  211 WNY

  Help here

  • Community resource referralsCall 211 any time for free, confidential help finding local health and human services.
  Call 211Website

  Last checked October 9, 2026 · Found on 211wny.org

• Older adults · Nonprofit

  Lockport Senior Centre - Dale Association

  33 Ontario Street, Lockport, NY 14094

  Help here

  • Senior Centre activities and older adult supportOlder adults can join activities, attend wellness programs, and ask for help with Medicare and other benefit programs.
  • Congregate mealsOlder adults can contact the Senior Centre about its meal program.
  Call 716-433-1886DirectionsWebsite

  Last checked October 9, 2026 · Found on daleassociation.com

• Jobs and training · State office

  Lockport WorksourceOne Center

  272 S. Transit Street, Lockport, NY 14094

  Help here

  • Job search and career servicesVisit the center for free help with finding a job and other career services.
  Call 716-433-6766DirectionsWebsite

  Last checked October 9, 2026 · Found on dol.ny.gov

• Library · Regional office

  Lockport Public Library

  23 East Avenue, Lockport, NY 14094

  Help here

  • Library materials, public computers, information, and programsResidents can borrow books and other materials, use public computers, ask for information, and attend library programs.
  Call 716-433-5935DirectionsWebsite

  Last checked October 9, 2026 · Found on lockportlibrary.org

• Local office · City office

  City Hall / Lockport Municipal Building

  One Locks Plaza, Lockport, NY 14094

  Help here

  • City government information and resident requestsContact City Hall for help finding the right city department or getting information about city services.Read more
  • City Clerk servicesThe City Clerk handles public information requests, city records, and license and permit applications.Read more
  Call 716-439-6676DirectionsWebsite

  Last checked October 9, 2026 · Found on lockportny.gov

City of Lockport, New York website

Checked on October 9, 2026

Nonprofits that serve Lockport

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Niagara County

Lockport is in Niagara County. These county and state offices serve people there too.

• Human services · County office

  Niagara County Department of Social Services

  20 East Avenue, Lockport, NY 14094

  Help here

  • Public benefitsApply for cash assistance, SNAP food benefits, HEAP heating help, Medicaid, and child care assistance.Apply onlineRead more
  • Child supportGet help establishing parentage or a support order and collecting child support.Read more
  Call 716-278-8400DirectionsWebsite

  Last checked October 8, 2026 · Found on downloads.niagaracounty.gov

• Housing help · Regional office

  Niagara Falls Housing Authority

  744 Tenth Street, Niagara Falls, NY 14301

  Help here

  • Public housingApply for affordable public housing in Niagara Falls.Apply online
  Call 716-285-6961DirectionsWebsite

  Last checked October 8, 2026 · Found on nfha.org

• Public health · County office

  Niagara County Department of Health

  55 Stevens Street, Lockport, NY 14094

  Help here

  • Public health servicesFind county health clinics, disease prevention services, and help with environmental health concerns.
  Call 716-439-7430DirectionsWebsite

  Last checked October 8, 2026 · Found on downloads.niagaracounty.gov

• Mental health and recovery · County office

  Niagara County Department of Mental Health and Substance Abuse Services

  475 South Transit Street, Suite 500, Lockport, NY 14094

  Help here

  • Counseling and wellness servicesContact the county for counseling, substance use support, and behavioral health services.
  • 24-hour crisis servicesCall the county crisis line for urgent mental health support.
  Call 716-439-7410DirectionsWebsite

  Last checked October 8, 2026 · Found on downloads.niagaracounty.gov

• Courts and legal help · County office

  Niagara County Law Library

  175 Hawley Street, Lockport, NY 14094

  Help here

  • Legal reference resourcesUse law library materials to research legal topics and court procedures.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on nycourts.gov

• Older adults · County office

  Niagara County Office for the Aging

  111 Main Street, Suite 101, Lockport, NY 14094

  Help here

  • Aging and caregiver supportGet information and referrals for older adults, people with disabilities, and their caregivers.
  Call 716-438-4023DirectionsWebsite

  Last checked October 8, 2026 · Found on downloads.niagaracounty.gov

Everything in Niagara County

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026