Troy

Local offices in Troy

We found these on official websites. Call before you go, since hours and places can change.

• Local office · Regional office

  211 New York

  Help here

  • Help finding local servicesCall 211 for help finding local food, housing, health, utility, and other community services.
  Call 211Website

  Last checked October 9, 2026 · Found on 211newyork.org

• Housing help · City office

  Housing and Community Development Department

  433 River Street, Troy, NY 12180

  Help here

  • Housing and community development programsAsk about city housing and community development programs and grants.
  Call 518-279-7150DirectionsWebsite

  Last checked October 8, 2026 · Found on troyny.gov

• Housing help · Regional office

  Troy Housing Authority

  One Eddy’s Lane, Troy, NY 12180

  Help here

  • Public housingApply for public housing and get information about your application.Apply onlineRead more
  • Housing Choice Voucher ProgramContact the Housing Authority for help with its Section 8 voucher program.
  Call 518-273-3600DirectionsWebsite

  Last checked October 8, 2026 · Found on troyhousing.org

• Utilities · City office

  Water Billing Office

  433 River Street, Troy, NY 12180

  Help here

  • Water and sewer bill questionsGet help with water bills, shutoff questions, and water billing account changes.
  Call 518-279-7100DirectionsWebsite

  Last checked October 8, 2026 · Found on troyny.gov

• Utilities · City office

  Department of Public Utilities

  25 Water Plant Road, Troy, NY 12182

  Help here

  • Water and sewer service issuesContact Public Utilities about water or sewer service problems and emergencies.
  Call 518-237-0611DirectionsWebsite

  Last checked October 8, 2026 · Found on troyny.gov

• Local office · City office

  Troy City Hall

  433 River Street, Suite 5001, Troy, NY 12180

  Help here

  • City information and department contactsContact City Hall to find city services, offices, and public information.Read more
  Call 518-279-7130DirectionsWebsite

  Last checked October 8, 2026 · Found on troyny.gov

• Local office · City office

  Department of Public Works

  3118 7th Avenue, Troy, NY 12180

  Help here

  • Report a neighborhood or street problemCall to report potholes, street lights, signs, trees, or snow removal problems.Apply online
  Call 518-270-4579DirectionsWebsite

  Last checked October 8, 2026 · Found on troyny.gov

• Library · Regional office

  Troy Public Library

  100 Second Street, Troy, NY 12180

  Help here

  • Library servicesVisit the library to use its collections, programs, and public spaces.Read more
  Call 518-274-7071DirectionsWebsite

  Last checked October 8, 2026 · Found on thetroylibrary.org

• Parks and recreation · City office

  Parks and Recreation

  191 103rd Street, Troy, NY 12182

  Help here

  • Recreation programs and facilitiesAsk about recreation programs, parks, pools, and city events.
  Call 518-235-7761DirectionsWebsite

  Last checked October 8, 2026 · Found on troyny.gov

City of Troy, New York website

Checked on October 8, 2026

Nonprofits that serve Troy

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Rensselaer County

Troy is in Rensselaer County. These county and state offices serve people there too.

• Human services · County office

  Rensselaer County Department of Social Services

  1600 7th Avenue, Troy, NY 12180

  Help here

  • Public assistance, SNAP, Medicaid, and HEAPApply for public assistance, food benefits, medical assistance, or help with heating costs.
  • Child support enforcementGet help establishing or enforcing child support and collecting payments.Read more
  Call 518-833-6000DirectionsWebsite

  Last checked October 8, 2026 · Found on rensco.com

• Local office · Nonprofit

  CEO Women, Infants, and Children Program

  2328 5th Avenue, 2nd Floor, Troy, NY 12180

  Help here

  • WIC nutrition assistanceApply for food and nutrition support if you are pregnant, postpartum, breastfeeding, or caring for a child under five.Apply online
  Call 518-272-6159DirectionsWebsite

  Last checked October 8, 2026 · Found on ceoempowers.org

• Housing help · Regional office

  Rensselaer Housing Authority

  85 Aiken Avenue, Rensselaer, NY 12144

  Help here

  • Housing assistanceContact the housing authority about its housing programs and applications.
  Call 518-436-0230DirectionsWebsite

  Last checked October 8, 2026 · Found on rensselaerhousing.org

• Public health · County office

  Rensselaer County Health Department

  1600 7th Avenue, 5th Floor, Troy, NY 12180

  Help here

  • Public health servicesGet information and services that support the health of county residents.
  Call 518-270-2655DirectionsWebsite

  Last checked October 8, 2026 · Found on rensco.com

• Mental health and recovery · County office

  Rensselaer County Department of Mental Health

  1600 7th Avenue, 3rd Floor, Troy, NY 12180

  Help here

  • Mental health and substance use servicesFind county mental health, prevention, care coordination, and recovery support services.
  Call 518-270-2800DirectionsWebsite

  Last checked October 8, 2026 · Found on rensco.com

• Courts and legal help · State office

  F. Warren Travers Supreme Court Library

  86 2nd Street, Troy, NY 12180

  Help here

  • Court legal information and researchUse legal research resources and ask library staff for help finding information and forms.
  Call 518-285-6183DirectionsWebsite

  Last checked October 8, 2026 · Found on nycourts.gov

Everything in Rensselaer County

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026