Chapel Hill
Ask about Chapel Hill
Ask in your own words. We look up programs and offices for Chapel Hill and tell you where to go next.
Local offices in Chapel Hill
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
Chapel Hill Public Housing
317 Caldwell Street, Chapel Hill, NC 27514
Help here
- Public housingFind information about applying for public housing and housing services run by the Town.Apply online
Checked on October 8, 2026 · Found on chapelhillnc.gov
Utilities · Regional office
Orange Water and Sewer Authority (OWASA)
Help here
- Water and sewer customer serviceContact OWASA about water and sewer service, billing, or help with an unpaid bill.
Checked on October 8, 2026 · Found on owasa.org
Human services · City office
Human Services Program
Help here
- Community human services programsThe Town funds nonprofit programs that support residents’ health, education, and financial stability.
Checked on October 8, 2026 · Found on chapelhillnc.gov
Local office · City office
Town of Chapel Hill Contact Us
405 Martin Luther King Jr. Blvd., Chapel Hill, NC 27514
Help here
- Town service questions and issue reportsContact the Town for help finding the right department or report a maintenance issue such as a pothole or blocked storm drain.
Checked on October 8, 2026 · Found on chapelhillnc.gov
Library · City office
Chapel Hill Public Library
100 Library Drive, Chapel Hill, NC 27514
Help here
- Library resources and programsUse the library’s books, digital resources, learning programs, and community spaces.
Checked on October 8, 2026 · Found on chapelhillnc.gov
Parks and recreation · City office
Parks and Recreation
200 Plant Road, Chapel Hill, NC 27514
Help here
- Recreation programs and financial assistanceFind camps, classes, sports, and recreation programs, and ask about help with program fees.Apply online
Checked on October 8, 2026 · Found on chapelhillnc.gov
Checked on October 8, 2026
Nonprofits that serve Chapel Hill
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Central & Eastern North Carolina
1924 Capital Boulevard, Raleigh, NC 27604
Listed on feedingamerica.org, checked on October 10, 2026
Nonprofit
Inter-Faith Food Shuttle
1001 Blair Drive, Raleigh, NC 27603
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Offices for all of Orange County
Chapel Hill is in Orange County. These county and state offices serve people there too.
Human services · County office
Orange County Department of Social Services
113 Mayo Street, Hillsborough, NC 27278
Help here
- Public benefits and family supportApply for food, medical, child care, and emergency assistance programs through the county.
- Child supportGet help with child support services and payments.
Checked on October 8, 2026 · Found on orangecountync.gov
Public health · County office
Orange County WIC Program
300 West Tryon Street, Hillsborough, NC 27278
Help here
- WIC nutrition supportEligible pregnant people, new parents, infants, and children under five can get food and nutrition support.
Checked on October 8, 2026 · Found on orangecountync.gov
Community action · Nonprofit
Central Piedmont Community Action
503 West Franklin Street, Chapel Hill, NC 27516
Help here
- Community action servicesAsk about support with basic needs, housing, employment, and education.
Checked on October 8, 2026 · Found on cpcanc.org
Housing authority · County office
Orange County Housing Department
300 West Tryon Street, 3rd floor, Hillsborough, NC 27278
Help here
- Housing and rental assistanceAsk about emergency rent help, housing choice vouchers, and home repair assistance.
Checked on October 8, 2026 · Found on orangecountync.gov
Public health · County office
Orange County Health Department
300 West Tryon Street, Hillsborough, NC 27278
Help here
- Public health and clinic servicesGet health clinic, dental, environmental health, immunization, nutrition, and refugee health services.
Checked on October 8, 2026 · Found on orangecountync.gov
Courts and legal help · State office
Orange County Courthouse
106 East Margaret Lane, Hillsborough, NC 27278
Help here
- Court forms and self-help resourcesFind court forms and online resources for common court services.
Checked on October 8, 2026 · Found on nccourts.gov
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988