Charlotte
Ask about Charlotte
Ask in your own words. We look up programs and offices for Charlotte and tell you where to go next.
Local offices in Charlotte
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · Regional office
INLIVIAN
400 East Boulevard, Charlotte, NC 28203
Help here
- Public housing and housing choice vouchersApply for public housing or a voucher to help pay rent if you meet the program rules.Apply onlineRead more
Checked on October 8, 2026 · Found on inlivian.com
Utilities · City office
Charlotte Water
600 E. Fourth St., Charlotte, NC 28202
Help here
- Water bill helpCall customer service to discuss water bill assistance and payment options.Read more
- Water bill paymentsPay a water bill in person at the Government Service Center.Apply onlineRead more
Checked on October 8, 2026 · Found on charlottenc.gov
Local office · City office
Housing & Neighborhood Services
600 E. Trade St., Charlotte, NC 28202
Help here
- City housing programsFind city housing programs and resources for affordable housing, home repairs and homeownership.Read more
- Neighborhood servicesGet help connecting with city staff, neighborhood resources, community training and local improvement grants.Read more
- Code enforcementReport a city code problem or check the status of a code enforcement case.
Checked on October 8, 2026 · Found on charlottenc.gov
Local office · Regional office
Charlotte-Mecklenburg Community Relations
700 Parkwood Avenue, Charlotte, NC 28205
Help here
- Discrimination complaintsAsk about filing a complaint if you believe you faced discrimination in housing, employment or a public place.Apply onlineRead more
- Mediation and dispute helpRequest free mediation to help resolve a landlord-tenant, neighborhood or other dispute.Apply onlineRead more
Checked on October 8, 2026 · Found on charlottenc.gov
Local office · Regional office
CharMeck 311
Help here
- City and county service requestsCall 311 to report a city or county service issue or ask where to get help.Apply online
Checked on October 8, 2026 · Found on charlottenc.gov
Jobs and training · City office
Office of Youth Opportunities
Help here
- Youth career experiencesFind paid work experiences, career training, mentorship and leadership programs for young people.Apply onlineRead more
Checked on October 8, 2026 · Found on charlottenc.gov
Jobs and training · City office
Office of Workforce Development
Help here
- Career and job resourcesFind city career programs, apprenticeships, job training and online job search resources.
Checked on October 8, 2026 · Found on charlottenc.gov
Jobs and training · State office
NCWorks Career Center - Charlotte
8601 McAlpine Park Drive, Suite 110, Charlotte, NC 28211
Help here
- Job search and career helpGet free help with job searches, resumes, interviews, training and career planning.Apply onlineRead more
Checked on October 8, 2026 · Found on ncworks.gov
State office · State office
NCDMV East Charlotte Driver License Office
5525 Albemarle Road, Suite 200, Charlotte, NC 28212
Help here
- Driver licenses and identification cardsApply for or renew a North Carolina driver license or identification card in person.Apply online
Checked on October 8, 2026 · Found on ncdot.gov
State office · State office
NCDMV Charlotte North Driver License Office
9711 David Taylor Drive, Charlotte, NC
Help here
- Driver licenses and identification cardsApply for or renew a North Carolina driver license or identification card in person.Apply online
Checked on October 8, 2026 · Found on ncdot.gov
State office · State office
NCDMV Charlotte South Driver License Office
201 W. Arrowood Road, Suite H, Charlotte, NC
Help here
- Driver licenses and identification cardsApply for or renew a North Carolina driver license or identification card in person.Apply online
Checked on October 8, 2026 · Found on ncdot.gov
State office · State office
NCDMV Charlotte West Driver License Office
6016 Brookshire Boulevard, Charlotte, NC 28216
Help here
- Driver licenses and identification cardsApply for or renew a North Carolina driver license or identification card in person.Apply online
Checked on October 8, 2026 · Found on ncdot.gov
Library · Regional office
Charlotte Mecklenburg Library
Help here
- Library servicesGet a library card and use books, online resources, programs and services at library locations.Apply onlineRead more
Checked on October 8, 2026 · Found on cmlibrary.org
Local office · City office
Charlotte Area Transit System (CATS)
600 E. Fourth St., Charlotte, NC 28202
Help here
- Reduced transit faresCheck reduced fares for eligible seniors, people with disabilities, students, low-income riders and veterans.Apply onlineRead more
Checked on October 8, 2026 · Found on charlottenc.gov
Checked on October 8, 2026
Nonprofits that serve Charlotte
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Second Harvest Food Bank of Metrolina
500 B Spratt St., Charlotte, NC 28206
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Charlotte Area Fund, Inc.
901 North Tryon Street, Charlotte, NC 28206
Listed on ncdhhs.gov, checked on October 9, 2026
Offices for all of Mecklenburg County
Charlotte is in Mecklenburg County. These county and state offices serve people there too.
Human services · County office
Valerie C. Woodard Community Resource Center
3205 Freedom Drive, Charlotte, NC 28208
Help here
- Food and Nutrition ServicesGet help applying for food benefits and other support for your household.Apply onlineRead more
- Child Support ServicesGet help with child support services for your family.Read more
- Women, Infants and Children (WIC)Eligible pregnant or postpartum women, infants, and young children can get nutrition services.Read more
- Housing and financial supportFind county programs and referrals for housing and financial support.Read more
Checked on October 8, 2026 · Found on dcr.mecknc.gov
Local office · Regional office
NC 211
Help here
- Community service referralsCall or search online to find local help with needs such as food, housing, health care, and utilities.
Checked on October 9, 2026 · Found on nc211.org
Public health · County office
Mecklenburg County Public Health
249 Billingsley Road, Charlotte, NC 28211
Help here
- Public health clinic servicesGet information about county health clinics, testing, immunizations, and family planning.
Checked on October 8, 2026 · Found on health.mecknc.gov
Courts and legal help · State office
Mecklenburg County Courthouse
832 East Fourth Street, Charlotte, NC 28202
Help here
- Court information and public recordsVisit the courthouse for court information and help accessing court records.
Checked on October 8, 2026 · Found on nccourts.gov
Older adults · Regional office
Centralina Area Agency on Aging
Help here
- Aging and caregiver resourcesConnect with services and resources for older adults, people with disabilities, and caregivers in Gaston County.
Checked on October 8, 2026 · Found on centralinaaging.org
Veterans · County office
Mecklenburg County Veterans Services
3205 Freedom Drive, Charlotte, NC 28208
Help here
- Veterans benefits helpGet help understanding and filing claims for veterans benefits.
Checked on October 8, 2026 · Found on css.mecknc.gov
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988