West Jefferson
Ask about West Jefferson
Ask in your own words. We look up programs and offices for West Jefferson and tell you where to go next.
Local offices in West Jefferson
We found these on official websites. Call before you go, since hours and places can change.
Local office · Nonprofit
NC 211
Help here
- Community resource referralsCall 211 to find local help with basic needs such as housing, food, utilities, and health care.Read more
Checked on October 9, 2026 · Found on nc211.org
Local office · City office
West Jefferson Town Hall
1 S Jefferson Ave, West Jefferson, NC 28694
Help here
- Town government servicesContact Town Hall for help with town services, forms, and questions.
- Water and sewer service and billsApply to start water or sewer service, pay your bill, or ask about a bill adjustment at Town Hall.Apply onlineRead more
Checked on October 9, 2026 · Found on townofwjnc.com
Older adults · Nonprofit
Generations Ashe Senior Center
180 ChattyRob Lane, West Jefferson, NC 28694
Help here
- Senior center programs and supportOlder adults can visit the senior center for activities, programs, and support.
Checked on October 9, 2026 · Found on generationsashe.org
Library · Regional office
Ashe County Public Library
148 Library Drive, West Jefferson, NC 28694
Help here
- Library materials, computers, and programsBorrow books and other materials, use public computers, or join library programs.
Checked on October 9, 2026 · Found on arlibrary.org
Town of West Jefferson website
Checked on October 9, 2026
Nonprofits that serve West Jefferson
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Second Harvest Food Bank of Northwest North Carolina
3330 Shorefair Drive, Winston-Salem, NC 27105
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Blue Ridge Opportunity Commission, Inc.
710 Veterans Drive North, Wilkesboro, NC 28659
Listed on ncdhhs.gov, checked on October 9, 2026
Offices for all of Ashe County
West Jefferson is in Ashe County. These county and state offices serve people there too.
Human services · County office
Ashe County Department of Social Services
150 Government Circle, Suite 1400, Jefferson, NC 28640
Help here
- Food, health, and family assistanceApply for food, Medicaid, child care, energy, and other family assistance programs.Apply onlineRead more
- Adult and child protective servicesContact the county about suspected abuse, neglect, or exploitation of a child or adult.
Checked on October 8, 2026 · Found on ashedss.org
Child support · County office
Ashe County Child Support Services
Family Central, 626 Ashe Central School Road, Unit 9, Jefferson, NC 28640
Help here
- Child support servicesGet help applying for child support, establishing parentage, and collecting or enforcing support payments.Apply onlineRead more
Checked on October 8, 2026 · Found on ncdhhs.gov
Public health · Regional office
AppHealthCare Ashe Health Center
413 McConnell Street, Jefferson, NC 28640
Help here
Checked on October 8, 2026 · Found on apphealthcare.com
Mental health and recovery · Nonprofit
Daymark Recovery Services, Ashe Center
101 Colvard Street, Jefferson, NC 28640
Help here
- Mental health and substance use careGet mental health assessments, counseling, medication services, and substance use treatment.
Checked on October 8, 2026 · Found on daymarkrecovery.org
Older adults · Regional office
High Country Area Agency on Aging
468 New Market Boulevard, Boone, NC 28607
Help here
- Aging services and referralsGet information about meals, in-home help, transportation, health programs, and other services for older adults.Read more
Checked on October 8, 2026 · Found on highcountryaging.org
Veterans · County office
Ashe County Veterans Services
150 Government Circle, Suite 2100, Jefferson, NC 28640
Help here
- Veterans benefits helpGet help preparing and filing claims for veterans benefits and related services.
Checked on October 8, 2026 · Found on ashecountygov.com
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988