Cleveland
Ask about Cleveland
Ask in your own words. We look up programs and offices for Cleveland and tell you where to go next.
Local offices in Cleveland
We found these on official websites. Call before you go, since hours and places can change.
Housing help · City office
Department of Community Development
601 Lakeside Ave., Room 320, Cleveland, OH 44114
Help here
- Home repair and healthy homesEligible Cleveland homeowners can apply for help with certain home repairs and health or safety hazards.Read more
- Lead hazard controlEligible households can request a lead risk assessment and grant help to control lead paint hazards.Read more
- Consumer complaintsAsk the city to review complaints about scams, unfair sales, home repairs, or other consumer problems.Read more
Last checked October 8, 2026 · Found on clevelandohio.gov
Utilities · City office
Cleveland Water Division
1201 Lakeside Ave., Cleveland, OH 44114
Help here
- Water service and billingGet help with Cleveland Water service, water bills, and customer account questions.
- Water bill discountsEligible homeowners can apply for water bill discounts based on age, disability, or household income.Read more
Last checked October 8, 2026 · Found on clevelandohio.gov
Utilities · City office
Cleveland Public Power
1300 Lakeside Ave., Cleveland, OH 44114
Help here
- Electric service and billingGet help with Cleveland Public Power service, electric bills, and customer account questions.
- Electric bill assistanceFind assistance programs and payment options for eligible Cleveland Public Power customers.Read more
Last checked October 8, 2026 · Found on clevelandohio.gov
Local office · City office
Office of Fair Housing
Help here
- Fair housing helpGet guidance about housing discrimination and learn how to file a complaint.
Last checked October 8, 2026 · Found on clevelandohio.gov
Public health · City office
Cleveland Department of Public Health
75 Erieview Plaza, Cleveland, OH 44114
Help here
- Public health servicesFind city health clinics, immunizations, birth and death certificates, food safety services, and health information.
Last checked October 8, 2026 · Found on clevelandohio.gov
Local office · City office
Community Relations Board
601 Lakeside Ave., Room 11, Cleveland, OH 44114
Help here
- Community relations concernsContact the board about complaints or situations that may strain relations among racial or cultural groups.
Last checked October 8, 2026 · Found on clevelandohio.gov
Older adults · City office
Cleveland Department of Aging
75 Erieview Plaza, 2nd Floor, Cleveland, OH 44114
Help here
- Aging and disability supportGet help finding health, home care, housing, and financial support for older adults and adults with disabilities.Read more
- Senior transportationEligible Cleveland residents age 60 and older can arrange limited rides to medical visits, shopping, and errands.Read more
- Home chores and safety helpEligible older adults and adults with disabilities can ask for help with home chores and basic safety needs.Read more
- Utility and food assistance referralsGet help finding food, home energy, and water bill assistance programs.Read more
Last checked October 8, 2026 · Found on clevelandohio.gov
Local office · City office
Cleveland 311
601 Lakeside Ave., Room 104, Cleveland, OH 44114
Help here
- City service requestsReport non-emergency problems such as missed trash pickup, potholes, graffiti, or park issues.Apply online
Last checked October 8, 2026 · Found on clevelandohio.gov
Jobs and training · City office
Mayor's Office of Prevention, Intervention and Opportunity
601 Lakeside Ave., Room 305, Cleveland, OH 44114
Help here
- Youth and young adult supportFind youth programs and connections to employment, mentoring, violence prevention, and other support.
Last checked October 8, 2026 · Found on clevelandohio.gov
Jobs and training · Regional office
OhioMeansJobs Cuyahoga County
1975 E. 61st St., Cleveland, OH 44103
Help here
- Job search and training supportGet free help with job searches, resumes, applications, interviews, and training options.
- Unemployment claim supportGet in-person help navigating unemployment claims and required identity or job search steps.
Last checked October 8, 2026 · Found on greaterclevelandworks.org
State office
Ohio Bureau of Motor Vehicles Deputy Registrar
8039 Euclid Ave., Cleveland, OH 44103
Help here
- Driver licensing and identificationVisit the deputy registrar for driver license, identification card, and vehicle registration services.
Last checked October 8, 2026 · Found on bmv.ohio.gov
Library · Regional office
Cleveland Public Library
325 Superior Ave., Cleveland, OH 44114
Help here
- Library servicesUse library collections, programs, and services at Cleveland Public Library locations.
Last checked October 8, 2026 · Found on cpl.org
Parks and recreation · City office
Cleveland Parks and Recreation
601 Lakeside Ave., Room 8, Cleveland, OH 44114
Help here
- Recreation programsRegister for city recreation activities, classes, sports, youth leagues, and memberships.
Last checked October 8, 2026 · Found on clevelandohio.gov
Checked on October 8, 2026
Nonprofits that serve Cleveland
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Greater Cleveland Food Bank
13815 Coit Rd., Cleveland, OH 44110
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
The Legal Aid Society of Cleveland
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Step Forward
1801 Superior Avenue, Suite 400, Cleveland, OH 44114
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Cuyahoga County
Cleveland is in Cuyahoga County. These county and state offices serve people there too.
Human services · County office
Cuyahoga Job and Family Services
1641 Payne Avenue, Cleveland, OH 44114
Help here
- Public benefitsApply for or get help with food, cash, medical, child care, and utility benefits.Apply online
- Family servicesGet information about child care help and other family services.
Last checked October 8, 2026 · Found on hhs.cuyahogacounty.gov
Child support · County office
Office of Child Support Services
1640 Superior Avenue, Cleveland, OH 44114
Help here
- Child support servicesApply for or manage child support, establish parentage, or request a change to an order.Apply online
Last checked October 8, 2026 · Found on hhs.cuyahogacounty.gov
Local office · Nonprofit
United Way 211
Help here
- Community resource referralsCall 211 any time to find local help with urgent needs and other challenges.
Last checked October 9, 2026 · Found on unitedwaycleveland.org
Housing help · County office
Cuyahoga County Housing and Community Development
2079 East Ninth Street, 7th Floor, Room 5-210, Cleveland, OH 44115
Help here
- Housing programsFind county housing programs and information about home repair and housing assistance.
Last checked October 8, 2026 · Found on cuyahogacounty.gov
Housing help · County office
Cuyahoga County Office of Homeless Services
310 West Lakeside Avenue, Suite 595, Cleveland, OH 44113
Help here
- Homelessness assistanceFind information about emergency shelter, homelessness prevention, and housing support.
Last checked October 8, 2026 · Found on hhs.cuyahogacounty.gov
Mental health and recovery · County office
ADAMHS Board of Cuyahoga County
2012 West 25th Street, 6th Floor, Cleveland, OH 44113
Help here
- Mental health and addiction service referralsCall for help finding mental health and addiction treatment and recovery services.Read more
Last checked October 8, 2026 · Found on adamhscc.org
Ohio programs by kind of help
These are run by Ohio and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988