New Albany

Local offices in New Albany

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  New Albany Public Service Department

  7800 Bevelhymer Road, New Albany, OH 43054

  Help here

  • Sewer and stormwater issuesContact Public Service about sewer or stormwater problems in the city.Read more
  • Water billing questionsCall Columbus Division of Water about water bill concerns because Columbus handles water billing.Read more
  Call 614-855-0076DirectionsWebsite

  Last checked October 9, 2026 · Found on newalbanyohio.org

• Older adults · City office

  New Albany Senior Connections

  Philip Heit Center, 150 W. Main Street, New Albany, OH 43054

  Help here

  • Programs for adults age 55 and olderAdults 55 and older can join social, fitness, and wellness programs through Senior Connections.
  Call 614-245-8800DirectionsWebsite

  Last checked October 9, 2026 · Found on newalbanyohio.org

• Library · Regional office

  Columbus Metropolitan Library, New Albany Branch

  200 Market Street, New Albany, OH 43054

  Help here

  • Library servicesVisit the branch to borrow library materials, use public computers, and attend programs.
  Call 614-645-2275DirectionsWebsite

  Last checked October 9, 2026 · Found on columbuslibrary.org

• Local office · City office

  New Albany Village Hall

  99 W. Main Street, New Albany, OH 43054

  Help here

  • City information and servicesContact Village Hall for general questions about city services and administration.
  Call 614-855-3913DirectionsWebsite

  Last checked October 9, 2026 · Found on newalbanyohio.org

City of New Albany, Ohio website

Checked on October 9, 2026

Nonprofits that serve New Albany

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Franklin County

New Albany is in Franklin County. These county and state offices serve people there too.

• Human services · County office

  Franklin County Department of Job and Family Services

  1721 Northland Park Avenue, Columbus, OH 43229

  Help here

  • Food, cash, medical, and child care assistanceApply for SNAP, cash assistance, Medicaid, or child care help at one of the county's drop-off offices.Apply onlineRead more
  Call 844-640-6446DirectionsWebsite

  Last checked October 8, 2026 · Found on franklincountyohio.gov

• Public health · City office

  Columbus Public Health WIC

  240 Parsons Avenue, Columbus, OH 43215

  Help here

  • WIC nutrition supportWIC offers food benefits, nutrition education, and breastfeeding support to eligible pregnant or postpartum people, infants, and children under five.
  Call 614-645-7280DirectionsWebsite

  Last checked October 8, 2026 · Found on columbus.gov

• Child support · County office

  Franklin County Child Support Enforcement Agency

  80 E. Fulton Street, Columbus, OH 43215

  Help here

  • Child support servicesGet help establishing parentage, setting or enforcing child support orders, and accessing case services.
  Call 614-525-3275DirectionsWebsite

  Last checked October 8, 2026 · Found on franklincountyohio.gov

• Human services · Regional office

  LSS 211 Central Ohio

  Help here

  • Community resource referralsCall 211 to find local help with food, housing, utility bills, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on lssnetworkofhope.org

• Housing help · Regional office

  Columbus Metropolitan Housing Authority

  880 E. 11th Avenue, Columbus, OH 43211

  Help here

  • Affordable housing and rental assistanceAsk about public housing, housing choice vouchers, and other rental assistance programs.
  Call 614-421-6000DirectionsWebsite

  Last checked October 8, 2026 · Found on cmhanet.com

• Public health · County office

  Franklin County Public Health

  280 East Broad Street, Columbus, OH 43215

  Help here

  • Public health servicesGet public health information and help with health services for county residents.
  Call 614-525-3160DirectionsWebsite

  Last checked October 8, 2026 · Found on myfcph.org

Everything in Franklin County

Ohio programs by kind of help

These are run by Ohio and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026