Shelby
Ask about Shelby
Ask in your own words. We look up programs and offices for Shelby and tell you where to go next.
Local offices in Shelby
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Shelby Municipal Utilities Office
23 E Main St, Shelby, OH 44875
Help here
- Electric, water, and sewer serviceVisit or call the office to pay utility bills, ask about billing, or start or stop service.
Checked on October 9, 2026 · Found on shelbycity.oh.gov
Older adults · Nonprofit
Shelby Community and Senior Center
154 N Gamble St, Shelby, OH 44875
Help here
- Senior and community activitiesOlder adults can visit the center for senior activities and community programs.
Checked on October 9, 2026 · Found on shelbycommunityand.wixsite.com
Local office · Regional office
First Call 2-1-1 of Richland County
Help here
- Community information and referralsCall 2-1-1 any time to find local help and community services.
Checked on October 9, 2026 · Found on mrcpl.org
State office · State office
Shelby License Agency
159 Mansfield Ave, Shelby, OH 44875
Help here
- Driver licenses and state identificationVisit the license agency for driver license and state identification services.
Checked on October 9, 2026 · Found on bmv.ohio.gov
Library · Regional office
Marvin Memorial Library
29 W Whitney Ave, Shelby, OH 44875
Help here
- Library services and public computersVisit the library to borrow materials, use public computers and Wi-Fi, or join free programs.
Checked on October 9, 2026 · Found on marvinlibrary.org
Local office · City office
Shelby City Hall
43 W Main St, Shelby, OH 44875
Help here
- City services and informationContact City Hall with questions about city services and where to get help.
Checked on October 9, 2026 · Found on shelbycity.oh.gov
Checked on October 9, 2026
Nonprofits that serve Shelby
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Greater Cleveland Food Bank
13815 Coit Rd., Cleveland, OH 44110
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of Western Ohio, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action Commission of Erie, Huron, & Richland Counties, Inc.
908 Seavers Way, P.O. Box 2500, Sandusky, OH 44870
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Richland County
Shelby is in Richland County. These county and state offices serve people there too.
Human services · County office
Richland County Job and Family Services
171 Park Ave. East, Mansfield, OH 44902
Help here
- Food and cash assistanceApply for food, cash, Medicaid, and child care assistance.Apply online
- Adult protective servicesReport concerns about an adult who may be at risk of abuse, neglect, or exploitation.
Checked on October 8, 2026 · Found on richlandcountyoh.gov
Child support · County office
Richland County Child Support Enforcement Agency
161 Park Ave. East, Mansfield, OH 44902
Help here
- Child support servicesGet help setting up or enforcing child support and establishing paternity.
Checked on October 8, 2026 · Found on richlandcountyoh.gov
Public health · County office
Richland Public Health
555 Lexington Ave., Mansfield, OH 44907
Help here
- Public health clinicGet immunizations, TB testing, sexually transmitted infection testing, and other clinic services.
- WICWIC offers nutrition help and food benefits for eligible pregnant or postpartum women, infants, and children under five.
- Birth and death recordsRequest an Ohio birth certificate or a Richland County birth or death record.
Checked on October 8, 2026 · Found on richlandcountyoh.gov
Mental health and recovery · County office
Richland County Mental Health and Recovery Services Board
87 East First Street, Suite L, Mansfield, OH 44902
Help here
- Mental health and addiction helpFind local mental health and addiction treatment and recovery services.
Checked on October 8, 2026 · Found on richlandmentalhealth.com
Courts and legal help · County office
Richland County Law Library
50 Park Ave. East, Lower Level 2, Mansfield, OH 44902
Help here
- Legal research libraryUse the county law library for legal research and court related information.
Checked on October 8, 2026 · Found on richlandcountyoh.gov
Human services · County office
Richland County Children Services
731 Scholl Road, Mansfield, OH 44907
Help here
- Child protection and family helpContact the agency about child safety concerns or help for families in need.
Checked on October 8, 2026 · Found on richlandcountyoh.gov
Ohio programs by kind of help
These are run by Ohio and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- First Call 2-1-1 of Richland County
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988