Scranton
Ask about Scranton
Ask in your own words. We look up programs and offices for Scranton and tell you where to go next.
Local offices in Scranton
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Lackawanna County Assistance Office
200 Scranton State Office Building, 100 Lackawanna Avenue, Scranton, PA 18503
Help here
- Public benefits applications and helpResidents can apply for benefits and get help with questions at the county assistance office.Apply online
Checked on October 8, 2026 · Found on pa.gov
Human services · Regional office
PA 211
Help here
- Local help and service referralsCall 211 to get connected with local help for needs such as food, housing, bills, and crisis support.
Checked on October 9, 2026 · Found on pa211.org
Housing authority · Regional office
Scranton Housing Authority
400 Adams Avenue, Scranton, PA 18510
Help here
- Public housingApply for affordable public housing if you meet the program rules.Apply onlineRead more
- Housing Choice VoucherAsk about rental assistance through the Housing Choice Voucher program.Apply online
Checked on October 8, 2026 · Found on scrantonhousing.org
Local office · City office
Scranton 311
Help here
- City service requestsReport non-emergency problems such as potholes, missed trash pickup, streetlight outages, or graffiti.
Checked on October 8, 2026 · Found on scrantonpa.gov
Jobs and training · Regional office
PA CareerLink Lackawanna County
135 Franklin Avenue, Scranton, PA 18503
Help here
- Job search and career servicesJob seekers can get help with job searches, resumes, interviews, and training options.
Checked on October 8, 2026 · Found on pacareerlinklackawanna.org
Library · Regional office
Scranton Public Library
500 Vine Street, Scranton, PA 18509
Help here
- Library servicesVisit the library to use books, research help, computers, and public programs.
Checked on October 8, 2026 · Found on lclshome.org
Parks and recreation · City office
Department of Parks and Recreation
Weston Field House, 982 Providence Road, Scranton, PA 18508
Help here
- Parks and recreation programsFind city recreation activities, community events, pools, and information about parks and facilities.
Checked on October 8, 2026 · Found on scrantonpa.gov
Checked on October 8, 2026
Nonprofits that serve Scranton
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
CEO Weinberg Northeast Regional Foodbank
185 Research Drive, Pittston, PA 18640
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
North Penn Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Agency for Community EmPOWERment of NEPA
123 Wyoming Avenue, Suite 311, Scranton, PA 18503
Listed on dced.pa.gov, checked on October 9, 2026
Offices for all of Lackawanna County
Scranton is in Lackawanna County. These county and state offices serve people there too.
Housing authority · County office
Housing Authority of the County of Lackawanna
2019 West Pine Street, Dunmore, PA 18512
Help here
- Public housing and housing choice vouchersAsk about applying for public housing or a housing choice voucher.Apply online
Checked on October 9, 2026 · Found on hacl.org
Human services · County office
Lackawanna County Department of Health and Human Services
123 Wyoming Avenue, 4th Floor, Scranton, PA 18503
Help here
- County human servicesThe department helps residents connect with county health and human services programs.
Checked on October 8, 2026 · Found on lackawannacounty.com
Courts and legal help · County office
Lackawanna County Law Library
200 North Washington Avenue, Courthouse Basement, Scranton, PA 18503
Help here
- Legal research resourcesResidents can use legal reference materials and ask the law librarian for research help.
Checked on October 8, 2026 · Found on lackawannacounty.com
Older adults · County office
Lackawanna County Area Agency on Aging
123 Wyoming Avenue, 4th Floor, Scranton, PA 18503
Help here
- Aging services and care managementOlder adults and caregivers can ask for an assessment and help connecting to services.
Checked on October 8, 2026 · Found on lackawannaaging.org
Library · Regional office
Lackawanna County Library System
520 Vine Street, Scranton, PA 18509
Help here
- Library cards, books, and reference helpResidents can get a library card, borrow materials, and ask for research help.Apply online
Checked on October 8, 2026 · Found on lclshome.org
Pennsylvania programs by kind of help
These are run by Pennsylvania and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- PA 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988