Cleveland

Local offices in Cleveland

We found these on official websites. Call before you go, since hours and places can change.

• Local office · Nonprofit

  United Way of the Ocoee Region 211

  Help here

  • Community resource referralsCall 211 to find local help with food, housing, jobs, health care, and other needs.
  • Utility assistance referralsCall the resource line to ask about limited utility bill assistance and its requirements.
  Website

  Last checked October 8, 2026 · Found on unitedwayocoee.org

• Housing help · City office

  Cleveland Housing Authority

  450 Walker Street NE, Cleveland, TN 37320-2846

  Help here

  • Public housing and housing choice vouchersAsk about public housing and housing choice voucher assistance.
  Call 423-479-9659DirectionsWebsite

  Last checked October 8, 2026 · Found on clevelandhousingauthority.org

• Utilities · City office

  Cleveland Utilities

  2450 Guthrie Avenue NW, Cleveland, TN 37311

  Help here

  • Electric, water, and sewer billsGet help with electric, water, or sewer service and pay utility bills.Apply onlineRead more
  Call 423-472-4521DirectionsWebsite

  Last checked October 8, 2026 · Found on clevelandutilities.com

• Local office · City office

  City of Cleveland Citizen Services Desk

  190 Church Street NE, Cleveland, TN 37311

  Help here

  • City questions and concernsCall the desk with questions about city services or to report a concern.
  Call 423-472-4551DirectionsWebsite

  Last checked October 8, 2026 · Found on clevelandtn.gov

• State office

  Cleveland Driver Service Center

  301 James Asbury Drive NW, Cleveland, TN 37312

  Help here

  • Driver licenses and state identificationApply for or renew a Tennessee driver license or state identification card.
  Call 423-478-0346DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• Library · Regional office

  Cleveland Bradley County Public Library

  795 Church Street NE, Cleveland, TN 37311

  Help here

  • Library cards and materialsBradley County residents can get a library card and borrow books and other materials.Apply onlineRead more
  Call 423-472-2163DirectionsWebsite

  Last checked October 8, 2026 · Found on clevelandlibrary.org

• Parks and recreation · City office

  Cleveland Parks and Recreation

  160 2nd Street NE, Cleveland, TN 37311

  Help here

  • Parks and recreation programsFind city parks, recreation facilities, and programs for residents.
  Call 423-472-4551DirectionsWebsite

  Last checked October 8, 2026 · Found on clevelandtn.gov

City of Cleveland, Tennessee website

Checked on October 8, 2026

Nonprofits that serve Cleveland

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Bradley County

Cleveland is in Bradley County. These county and state offices serve people there too.

• Child support · State office

  Tennessee Child Support Services, 10th Judicial District

  4363 North Ocoee Street, Suite 7, Cleveland, TN 37312

  Help here

  • Child support servicesParents can get help setting up and managing child support payments.
  Call 423-479-8144DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• State office

  Tennessee Department of Human Services, Bradley County Office

  4625 North Lee Highway, Cleveland, TN 37312-4042

  Help here

  • SNAP and Families FirstResidents can apply for food and cash assistance and get help with child care and Medicaid programs.Apply online
  Call 833-772-8347DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• Public health · State office

  Bradley County Health Department

  201 Dooley Street SE, Cleveland, TN 37311

  Help here

  • Public health servicesThe health department offers local public health services, including primary care and dental care.Read more
  • WICWIC helps eligible pregnant people, new parents, infants, and young children get healthy food and nutrition support.Read more
  Call 423-728-7020DirectionsWebsite

  Last checked October 8, 2026 · Found on bradleycountytn.gov

• Courts and legal help · County office

  Bradley County Circuit & Criminal Court Clerk

  155 North Ocoee Street, Cleveland, TN 37311

  Help here

  • Court records and civil case assistanceResidents can get help with court records, small claims, evictions, and other court matters.
  Call 423-728-7218DirectionsWebsite

  Last checked October 8, 2026 · Found on bradleycountytn.gov

• Older adults · Regional office

  Southeast Tennessee Area Agency on Aging and Disability

  Help here

  • Aging and disability supportCall to discuss local services and support for older adults and people with disabilities.
  Call 866-836-6678Website

  Last checked October 8, 2026 · Found on setaaad.org

• Veterans · County office

  Bradley County / Cleveland Veterans Affairs Service Office

  155 Ocoee St NW, Suite 106, Cleveland, TN 37311

  Help here

  • Veterans benefits helpVeterans and their families can get help with VA benefits and claims.
  Call 423-728-7100DirectionsWebsite

  Last checked October 8, 2026 · Found on bradleycountytn.gov

Everything in Bradley County

Tennessee programs by kind of help

These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026