Albany

Local offices in Albany

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  Albany City Hall

  425 South 2nd Street, Albany, TX

  Help here

  • City services and helpContact City Hall for help with city services and questions.
  • Water bill paymentPay your water bill online or call City Hall for your balance or payment help.Apply onlineRead more
  Call 325-762-3133DirectionsWebsite

  Last checked October 9, 2026 · Found on albany-texas.org

• Library · County office

  Shackelford County Library

  402 North 2nd Street, Albany, TX 76430

  Help here

  • Library servicesVisit the library to borrow books and use its online catalog and research links.
  Call 325-762-2672DirectionsWebsite

  Last checked October 9, 2026 · Found on albany.ploud.net

City of Albany website

Checked on October 9, 2026

Nonprofits that serve Albany

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Shackelford County

Albany is in Shackelford County. These county and state offices serve people there too.

• Public health · Regional office

  Albany WIC Clinic

  84 N. Avenue B, Albany, TX 76430

  Help here

  • WIC nutrition supportWIC offers nutrition support for eligible pregnant people, new parents, infants, and children.Apply online
  Call 254-212-9914DirectionsWebsite

  Last checked October 8, 2026 · Found on office.texaswic.org

• Local office · Regional office

  2-1-1 Texas

  Help here

  • Help finding local servicesCall 2-1-1 to find local help with food, housing, health care, jobs, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211texas.org

• Local office · County office

  Shackelford County Courthouse

  225 South Main Street, Albany, TX 76430

  Help here

  • County government servicesContact the county for help reaching the office that handles your question.
  Call 325-762-9400DirectionsWebsite

  Last checked October 8, 2026 · Found on shackelfordcounty.org

• Older adults · Regional office

  West Central Texas Area Agency on Aging

  3702 Loop 322, Abilene, TX 79602

  Help here

  • Aging services and supportGet information and help finding services for older adults and their caregivers.
  Call 325-672-8544DirectionsWebsite

  Last checked October 8, 2026 · Found on wctcog.org

• Library · County office

  Shackelford County Library

  400 N. 2nd Street, Albany, TX 76430

  Help here

  • Library servicesUse the library to borrow books, search the catalog, and access online research resources.
  Call 325-762-2672DirectionsWebsite

  Last checked October 8, 2026 · Found on albany.ploud.net

Everything in Shackelford County

Texas programs by kind of help

These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026