El Paso
Ask about El Paso
Ask in your own words. We look up programs and offices for El Paso and tell you where to go next.
Local offices in El Paso
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Community & Human Development
801 Texas Ave., El Paso, TX 79901
Help here
- Housing and homelessness helpFind referrals for housing stabilization, homelessness prevention, and help after a housing crisis.Apply onlineRead more
- First-time homebuyer resourcesFind city housing resources for low-income residents who want to buy their first home.
Last checked October 8, 2026 · Found on elpasotexas.gov
Housing help · City office
Housing Opportunity Management Enterprises (HOME)
203 Cortez Dr., El Paso, TX 79905
Help here
- Public and affordable housingApply for public housing and other affordable housing programs for eligible households.Apply online
Last checked October 8, 2026 · Found on ephome.org
Utilities · City office
Environmental Services Department
Help here
- Senior and disability solid waste discountEligible seniors and residents with disabilities can apply for a discount on the monthly solid waste fee.Apply online
Last checked October 8, 2026 · Found on elpasotexas.gov
Utilities · City office
El Paso Water
Help here
- Water bill payment assistanceEligible residential customers at risk of water disconnection can apply for a bill credit of up to $250 when funding is available.Apply onlineRead more
Last checked October 8, 2026 · Found on epwater.org
Public health · City office
Department of Public Health
9566 Railroad Dr., El Paso, TX 79924
Help here
- Immunizations and public health servicesFind city immunization, disease prevention, clinic, and health education services.
Last checked October 8, 2026 · Found on elpasotexas.gov
Courts and legal help · City office
El Paso Municipal Court
Help here
- Municipal court and citation informationFind court forms, information about citations, and help with municipal court matters.
Last checked October 8, 2026 · Found on elpasotexas.gov
Local office · City office
Office of Title VI & ADA (Accessibility)
801 Texas Ave., 3rd Floor, El Paso, TX 79902
Help here
- Civil rights and accessibility complaintsFile a complaint about discrimination in a city program or request help with an accessibility concern.
Last checked October 8, 2026 · Found on elpasotexas.gov
Older adults · City office
Senior Volunteer Programs
Help here
- Retired and Senior Volunteer ProgramResidents age 55 and older can volunteer with local organizations through the city program.
- Foster Grandparent ProgramEligible adults age 55 and older can mentor and support children through volunteer service.
Last checked October 8, 2026 · Found on elpasotexas.gov
Veterans · City office
Division of Veteran and Military Affairs
Help here
- Veteran and military family resourcesGet guidance about veteran rights, benefits, and local, state, and federal services.
Last checked October 8, 2026 · Found on elpasotexas.gov
Local office · City office
El Paso 3-1-1 Customer Service Center
Help here
- City information and service requestsReport non-emergency neighborhood issues and ask for information about city services.Apply online
Last checked October 8, 2026 · Found on elpasotexas.gov
Human services · City office
Neighborhood Programs & Services
801 Texas Ave., 3rd Floor, El Paso, TX 79901
Help here
- Neighborhood associations and programsGet help forming or maintaining a neighborhood association and learn about city programs for neighborhoods.
Last checked October 8, 2026 · Found on elpasotexas.gov
Jobs and training · Regional office
Workforce Solutions Borderplex North Loop Center
8825 N. Loop, Ste. 122, El Paso, TX 79907
Help here
- Jobs and workforce servicesGet help with job searches, career services, and workforce programs.
Last checked October 8, 2026 · Found on elworkforce.com
Jobs and training · Regional office
Workforce Solutions Borderplex Northeast Center
8941 Dyer St., El Paso, TX 79904
Help here
- Jobs and workforce servicesGet help with job searches, career services, and workforce programs.
Last checked October 8, 2026 · Found on elworkforce.com
Jobs and training · Regional office
Workforce Solutions Borderplex Main Library Center
501 N. Oregon St., Basement 1, Room 309, El Paso, TX 79901
Help here
- Jobs and workforce servicesGet workforce services at the El Paso Main Library location during its listed service hours.
Last checked October 8, 2026 · Found on elworkforce.com
State office
Texas Department of Public Safety Driver License Office, Gateway
7300 Gateway East, El Paso, TX 79915
Help here
- Driver licenses and identification cardsApply for or renew a Texas driver license or identification card in person.Read more
Last checked October 8, 2026 · Found on dps.texas.gov
State office
Texas Department of Public Safety Driver License Office, Northwestern
1854 Northwestern Dr., El Paso, TX 79912
Help here
- Driver licenses and identification cardsApply for or renew a Texas driver license or identification card in person.Read more
Last checked October 8, 2026 · Found on dps.texas.gov
State office
Texas Department of Public Safety Driver License Office, Hondo Pass
4505 Hondo Pass Dr., El Paso, TX 79904
Help here
- Driver licenses and identification cardsApply for or renew a Texas driver license or identification card in person.Read more
Last checked October 8, 2026 · Found on dps.texas.gov
Library · City office
El Paso Public Libraries
501 N. Oregon St., El Paso, TX 79901
Help here
- Library servicesUse library collections, programs, and locations across the city.
Last checked October 8, 2026 · Found on elpasotexas.gov
Local office · City office
Sun Metro
10151 Montana Ave., El Paso, TX 79925
Help here
- Public transit and reduced faresPlan bus, Brio, streetcar, and paratransit trips, and check reduced fares for seniors and eligible riders with disabilities.Read more
Last checked October 8, 2026 · Found on sunmetro.net
Parks and recreation · City office
Parks & Recreation Department
Help here
- Parks, recreation, and youth programsFind city parks, recreation activities, sports, aquatics, and youth programs.
- Recreation fee discounts and scholarshipsOlder adults can get a discount on some classes, and youth scholarships are available for some programs.Read more
Last checked October 8, 2026 · Found on elpasotexas.gov
Checked on October 8, 2026
Nonprofits that serve El Paso
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
El Pasoans Fighting Hunger
9541 Plaza Circle, El Paso, TX 79927
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Texas RioGrande Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
El Paso Community Action Program-Project BRAVO
2000 Texas Avenue, El Paso, TX 79901
Listed on tdhca.texas.gov, checked on October 9, 2026
Offices for all of El Paso County
El Paso is in El Paso County. These county and state offices serve people there too.
Public health · City office
Henderson WIC Center
721 S. Mesa St., El Paso, TX 79901
Help here
- WIC nutrition supportEligible pregnant people, new parents, infants, and children under five can get food benefits and nutrition support.Apply online
Last checked October 8, 2026 · Found on elpasotexas.gov
Child support · County office
El Paso County Domestic Relations Office
500 E. San Antonio Ave., LL-108, El Paso, TX 79901
Help here
- Child support servicesThe office helps monitor, collect, enforce, and modify child support orders in El Paso County.Apply online
Last checked October 8, 2026 · Found on epcountytx.gov
Human services · County office
El Paso County Community Services, General Assistance
6314 Delta, El Paso, TX 79905
Help here
- Emergency rent, mortgage, and utility assistanceEligible residents can apply for emergency help with rent, mortgage payments, or utility bills.Apply online
Last checked October 8, 2026 · Found on epcountytx.gov
Housing help · County office
El Paso County Community Development, Agua Dulce Community Center
15371 Kentwood Ave., El Paso, TX 79928
Help here
- Colonia self-help and mobile home replacement assistanceEligible residents in listed colonia areas can get help with home repairs or replacing a dilapidated mobile home.
Last checked October 8, 2026 · Found on epcountytx.gov
Public health · City office
City of El Paso Department of Public Health
9566 Railroad Drive, El Paso, TX 79924
Help here
- Public health servicesResidents can access public health programs, disease prevention information, and clinic services.
Last checked October 8, 2026 · Found on elpasotexas.gov
Local office · Regional office
2-1-1 Texas Rio Grande Area Information Center
Help here
- Local service referralsCall 2-1-1 to find local help with food, housing, health care, childcare, counseling, and other needs.Read more
Last checked October 8, 2026 · Found on 211texas.org
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988